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Prepare your management

Project Proposal for ITIL Implementation

Management approval is a key milestone when starting an ITIL implementation project. Use this document to prepare yourself for management presentation. Explain reasons for ITIL implementation, purpose of the project, project duration and structure, resources needed and deliverables of the project.

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Project Proposal for ISO 20000 Implementation

It is hard to believe that starting a project such as ISO 20000 implementation is possible without management approval. Prepare yourself for management presentation by using this document. On the other side, you will gain project oversight as well.

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Project proposal for ITIL implementation

Use this PowerPoint presentation template to present your ITIL project to management with the goal of gaining their approval and getting them “on board”. Show them only essential information so that they understand the why?, how?, when? and what? of the project.

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Project proposal for ISO 20000-1:2011 implementation

Management likes a clear, understandable and concise set of information. This is the requirement when presenting your ISO 20000 implementation project to them. Use this PowerPoint template to gain their approval and commitment to the project.

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Get management buy-in

Oscar helps you take all the information from the first stages and bundle it together in a clear, concise and persuasive presentation to your senior management.

And if you are the one in charge, this presentation stage will be incredibly useful when communicating the project to your team – improving their understanding and buy-in to the project.

  • Save time and effort with this shortcut to a professional presentation
  • Get an organized and logical project plan to present
  • Make sure you don’t miss out anything with all vital information included
  • Embed understanding of ITIL & ISO 20000 implementation in your teams

ISO 20000 & ITIL tools           See all ISO 20000 & ITIL tools

ITIL Gap Analysis Tool

While performing daily IT Service Management activities i.e. supporting your users, maintaining the services…etc. you are performing activities which are part of your internal processes. How efficient are they? Is something missing? What is the best practice?

ISO 20000 Gap Analysis Tool

The ISO 20000 Gap Analysis Tool can be used to check your organizations conformability with ISO 20000 requirements. Through a series of easy-to-answer questions you’ll get a concrete understanding.

ITIL ROI Calculator

The ROI calculator is an advanced tool to help perform a cost benefit analysis. Understand the true cost of implementation and whether this investment makes sense for your business – perfect for senior decision makers or when creating a business case for senior management.

  • Understand what financial return you can expect.
  • Receive a simple checklist – just collect the data from people in your business and enter into the tool.

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Speak to our resident ITIL and ISO 20000 consultants to understand what next steps you and your organization need to take. If things get confusing, you need expert advice.

Detailed guidance with our ITIL and ISO 20000 Blog

Overcoming the 3 key challenges of ISO 20000 implementation in SMEs

Implementing an ISO 20000-based Service Management System (SMS) brings many changes to a company’s everyday life. It affects almost all employees involved in delivering IT services, as well as the services themselves. There are many benefits an organization can gain with an ISO 20000 certification, but many challenges, as well. ...Read more

7 effective strategies to gain employee buy-in for ISO 20000 implementation

Every change in someone’s life causes stress, be it in private life or in business. But, if you really need to do something, it’s important that the people involved cooperate. That’s also valid for Service Management System (SMS) implementation based on the ISO 20000 standard. Once the decision (to implement ...Read more

8 crucial activities to maintain the ISO 20000-based SMS after the certification audit

It would be wrong to claim that implementing an ISO 20000-based Service Management System (SMS) is an easy job. Quite the contrary – it could be quite a complex project. But, implementing the SMS is (a kind of) one-time job, but that’s not the end of the story. What you ...Read more

Elements of testing and reporting of the ITIL/ISO 20000 IT Service Continuity Plan

As with many other situations in life, so it is in IT Service Management (ITSM) – no one asks too many “What if?” questions until something actually happens. But, once it does – the company needs to be ready. You need an action plan in case of disruptive events. Both ...Read more

Tips and tricks for using the ITIL standard change mechanism

Every now and then, there is a need to make an easy, minor change. For instance, most people (be it a user, or someone from the IT Service Management (ITSM) team) don’t consider resetting a password to be a – change. But, according to ITIL – it is. To dive deeper, ...Read more

What is the remediation procedure and back-out in the ITIL/ISO 20000 Change Management process?

Changes to IT services fall in the category of common activities. No matter how efficient the Change Management process is, it’s no secret that mistakes happen during change implementation. Some occur for good reason, while some mistakes are hardly explainable. That puts greater significance on the efficiency of the Change ...Read more

OUR PARTNERS

  • Exemplar Global (formerly RABQSA) is leading international
    authority in certification of training providers.
  • ITIL® is a registered trade mark of AXELOS Limited.
    Used under licence of AXELOS Limited. All rights reserved.
  • DNV GL Business Assurance is one of the leading providers of
    accredited management systems certification.
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