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Evaluate Your Options

20000Academy vs. self-implementation

ITIL_ISO20000_Self_implementation

With our convenient 20000Academy vs. self-implementation comparison matrix, you can quickly and easily determine the risks and benefits of implementing ITIL and ISO 20000 on your own, without outside help. As a comparison, you can also learn the pros and cons of leveraging our expertise here at the 20000Academy to help with implementation.

Use our comparison matrix to determine, at a glance, which of these options is right for you and your organization in terms of cost, time required, ease of use, and comprehensiveness.

 

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20000Academy vs. consultants

ITIL_ISO20000_consultants

 

Use our handy 20000Academy vs. consultants matrix to visualize the pros and cons of hiring an outside consultant to help you with your ITIL and ISO 20000 implementation, compared with utilizing the depth and breadth of our knowledge here at the 20000Academy to achieve similar results.

With our comparison matrix you can make an informed decision about which option is right for your organization, based on pricing, difficulty, required time and completeness of the documentation.

 

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20000Academy vs. other online providers

ITIL_ISO20000_online_solutions

Our easy-to-use comparison matrix allows you to quickly figure out whether the benefits of implementing ITIL and ISO 20000 on your own, using documentation you find on various internet websites, outweigh the risks. Alongside this information, you’ll also see how our products and services here at the 20000Academy stack up against the competition. Take your time and determine which option is right for you and your company.

 

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Look at your options

This stage is about researching which implementation options you have. There are essentially three main routes to ITIL and ISO 20000 for your organization:

  • You’re on your own – create the documents you need from scratch and work out all the steps you need to take. This is the most time-consuming and challenging route. Many companies attempt this approach but very few successfully achieve implementation. Often companies find a year or two have passed by and a lot of time and money has been wasted.
  • Hire a consultant – they will hold your hand through the process (but of course they come with a big price tag). If you think this option is for you, be sure to use our ISO 20000 and ITIL consultant checklist to test out your chosen consultant (their expertise can vary widely).
  • Supported Do-it-yourself – this approach is the way the 20000Academy works. We help you avoid the costs of a consultant by providing you with all the documentation and professional support you need to successfully gain ITIL and the ISO 20000 standard.

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Speak to our resident ITIL and ISO 20000 consultants to understand what next steps you and your organization need to take. If things get confusing, you need expert advice.

Detailed guidance with our ITIL and ISO 20000 Blog

Defining roles and responsibilities for ISO 20000-based IT Service Management

If you’ve ever had a chance to run a project or an organizational unit, I’m sure you remember usual confusion with who is doing what. Many tasks need to be completed and a lot of people are involved who need to get the results that are expected, so you had ...Read more

What are the content and purpose of the ISO 20000 SMS Plan?

Most probably, you have heard the saying that every journey begins with one first step. If you are implementing an ISO 20000-based Service Management System (SMS), the first step (or, certainly, one of the first) would be to make a plan for the SMS. Here I don’t mean a Project Plan ...Read more

Overcoming the 3 key challenges of ISO 20000 implementation in SMEs

Implementing an ISO 20000-based Service Management System (SMS) brings many changes to a company’s everyday life. It affects almost all employees involved in delivering IT services, as well as the services themselves. There are many benefits an organization can gain with an ISO 20000 certification, but many challenges, as well. ...Read more

7 effective strategies to gain employee buy-in for ISO 20000 implementation

Every change in someone’s life causes stress, be it in private life or in business. But, if you really need to do something, it’s important that the people involved cooperate. That’s also valid for Service Management System (SMS) implementation based on the ISO 20000 standard. Once the decision (to implement ...Read more

8 crucial activities to maintain the ISO 20000-based SMS after the certification audit

It would be wrong to claim that implementing an ISO 20000-based Service Management System (SMS) is an easy job. Quite the contrary – it could be quite a complex project. But, implementing the SMS is (a kind of) one-time job, but that’s not the end of the story. What you ...Read more

Elements of testing and reporting of the ITIL/ISO 20000 IT Service Continuity Plan

As with many other situations in life, so it is in IT Service Management (ITSM) – no one asks too many “What if?” questions until something actually happens. But, once it does – the company needs to be ready. You need an action plan in case of disruptive events. Both ...Read more

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