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Evaluate Your Options

20000Academy vs. self-implementation

ITIL_ISO20000_Self_implementation

With our convenient 20000Academy vs. self-implementation comparison matrix, you can quickly and easily determine the risks and benefits of implementing ITIL and ISO 20000 on your own, without outside help. As a comparison, you can also learn the pros and cons of leveraging our expertise here at the 20000Academy to help with implementation.

Use our comparison matrix to determine, at a glance, which of these options is right for you and your organization in terms of cost, time required, ease of use, and comprehensiveness.

 

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20000Academy vs. consultants

ITIL_ISO20000_consultants

 

Use our handy 20000Academy vs. consultants matrix to visualize the pros and cons of hiring an outside consultant to help you with your ITIL and ISO 20000 implementation, compared with utilizing the depth and breadth of our knowledge here at the 20000Academy to achieve similar results.

With our comparison matrix you can make an informed decision about which option is right for your organization, based on pricing, difficulty, required time and completeness of the documentation.

 

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20000Academy vs. other online providers

ITIL_ISO20000_online_solutions

Our easy-to-use comparison matrix allows you to quickly figure out whether the benefits of implementing ITIL and ISO 20000 on your own, using documentation you find on various internet websites, outweigh the risks. Alongside this information, you’ll also see how our products and services here at the 20000Academy stack up against the competition. Take your time and determine which option is right for you and your company.

 

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Look at your options

This stage is about researching which implementation options you have. There are essentially three main routes to ITIL and ISO 20000 for your organization:

  • You’re on your own – create the documents you need from scratch and work out all the steps you need to take. This is the most time-consuming and challenging route. Many companies attempt this approach but very few successfully achieve implementation. Often companies find a year or two have passed by and a lot of time and money has been wasted.
  • Hire a consultant – they will hold your hand through the process (but of course they come with a big price tag). If you think this option is for you, be sure to use our ISO 20000 and ITIL consultant checklist to test out your chosen consultant (their expertise can vary widely).
  • Supported Do-it-yourself – this approach is the way the 20000Academy works. We help you avoid the costs of a consultant by providing you with all the documentation and professional support you need to successfully gain ITIL and the ISO 20000 standard.

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Speak to our resident ITIL and ISO 20000 consultants to understand what next steps you and your organization need to take. If things get confusing, you need expert advice.

Detailed guidance with our ITIL and ISO 20000 Blog

How to perform ISO 20000 training and awareness

Although training belongs among the logical activities in every contemporary organization, ISO standards don’t leave that topic to the organization’s (free) judgement. ISO 20000 is not an exception – there is a direct requirement related to personnel (involved in the SMS – Service Management System) competence. Further on, skilled personnel ...Read more

How to become an ITIL consultant

Being a consultant sounds quite fancy, doesn’t it? I have to admit, it does, but on the other side – I have to tell you that real life looks much different. ITIL covers a wide area in the life of an IT service, and so do the consultant’s activities. A career ...Read more

How much does the ITIL/ISO 20000 implementation cost?

How much does the ITIL or ISO 20000 implementation cost? This certainly belongs as one of the most interesting questions related to the implementation – particularly for your management. But, it’s also the most unpleasant one. Why is that so? It’s because the answer to that question is one in which no ...Read more

What resources are needed to maintain your ISO 20000-based SMS?

Most implementations (whether they be something in your private life or in your professional one) begin with an idea. Actually, a good idea can be an important distinguishing factor for a successful implementation. But, experience has shown that an idea is not enough – resources are needed to make any ...Read more

SMS Policy – How to create it according to ISO 20000

Topics like management and strategy have a special “place” in IT, but pretty often – they don’t belong among anyone’s favorite topics. Sure, management of the IT organization is deeply involved in the above-mentioned topics, but everyone else… well, try to talk to the operating personnel (who make up the ...Read more

Improvements in ISO 20000 vs. CSI in ITIL

Everything can be better; both ISO 20000 and ITIL are aware of and strongly promote this fact. Take it to your personal level. How many details in your personal or professional life have you already improved? Most probably – many of them. Working on improvements continually? You are right – ...Read more
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