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Evaluate Your Options

20000Academy vs. self-implementation

ITIL_ISO20000_Self_implementation

With our convenient 20000Academy vs. self-implementation comparison matrix, you can quickly and easily determine the risks and benefits of implementing ITIL and ISO 20000 on your own, without outside help. As a comparison, you can also learn the pros and cons of leveraging our expertise here at the 20000Academy to help with implementation.

Use our comparison matrix to determine, at a glance, which of these options is right for you and your organization in terms of cost, time required, ease of use, and comprehensiveness.

 

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20000Academy vs. consultants

ITIL_ISO20000_consultants

 

Use our handy 20000Academy vs. consultants matrix to visualize the pros and cons of hiring an outside consultant to help you with your ITIL and ISO 20000 implementation, compared with utilizing the depth and breadth of our knowledge here at the 20000Academy to achieve similar results.

With our comparison matrix you can make an informed decision about which option is right for your organization, based on pricing, difficulty, required time and completeness of the documentation.

 

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20000Academy vs. other online providers

ITIL_ISO20000_online_solutions

Our easy-to-use comparison matrix allows you to quickly figure out whether the benefits of implementing ITIL and ISO 20000 on your own, using documentation you find on various internet websites, outweigh the risks. Alongside this information, you’ll also see how our products and services here at the 20000Academy stack up against the competition. Take your time and determine which option is right for you and your company.

 

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Look at your options

This stage is about researching which implementation options you have. There are essentially three main routes to ITIL and ISO 20000 for your organization:

  • You’re on your own – create the documents you need from scratch and work out all the steps you need to take. This is the most time-consuming and challenging route. Many companies attempt this approach but very few successfully achieve implementation. Often companies find a year or two have passed by and a lot of time and money has been wasted.
  • Hire a consultant – they will hold your hand through the process (but of course they come with a big price tag). If you think this option is for you, be sure to use our ISO 20000 and ITIL consultant checklist to test out your chosen consultant (their expertise can vary widely).
  • Supported Do-it-yourself – this approach is the way the 20000Academy works. We help you avoid the costs of a consultant by providing you with all the documentation and professional support you need to successfully gain ITIL and the ISO 20000 standard.

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Speak to our resident ITIL and ISO 20000 consultants to understand what next steps you and your organization need to take. If things get confusing, you need expert advice.

Detailed guidance with our ITIL and ISO 20000 Blog

Tips and tricks for using the ITIL standard change mechanism

Every now and then, there is a need to make an easy, minor change. For instance, most people (be it a user, or someone from the IT Service Management (ITSM) team) don’t consider resetting a password to be a – change. But, according to ITIL – it is. To dive deeper, ...Read more

What is the remediation procedure and back-out in the ITIL/ISO 20000 Change Management process?

Changes to IT services fall in the category of common activities. No matter how efficient the Change Management process is, it’s no secret that mistakes happen during change implementation. Some occur for good reason, while some mistakes are hardly explainable. That puts greater significance on the efficiency of the Change ...Read more

What is an ITIL/ISO 20000 Release and Deployment Plan?

Maybe you have heard the proverb saying that preparation is half the battle. The same is true for release and deployment of new service, or changes to existing service. The point is that the IT services we use today are rising in complexity. Once we start using them, it’s hard ...Read more

How to make your investment in ISO 20000/ITIL profitable

It’s not a secret that IT has become a very expensive “toy” these days. So, whatever you do in IT is put under a microscope, and everyone expects to see a return on this investment. ITIL and/or ISO 20000 implementation is not an excuse. Quite the contrary, when you present your ...Read more

IT Service Continuity Plan – Why do you need it?

Most of the mid-size and large companies I work with have financial planning. That includes their monetary expenditures in the planning period (usually for the next 1-3 years), human resources, assets, projects, income … But, I rarely found that those same organizations planned the continuity of their IT services. Even ...Read more

How personal certificates can help your company’s IT Service Management

Like with many segments in business, IT Service Management (ITSM) is not an excuse – knowledge of your people makes a (significant) difference. I have seen, many times, companies that struggle with personal certificates for their people (or candidates for the job). Is it necessary to have that certificate? And ...Read more
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