{"id":4580,"date":"2014-01-07T02:00:47","date_gmt":"2014-01-07T02:00:47","guid":{"rendered":"https:\/\/multiacademstg.wpengine.com\/20000academy\/blog\/2014\/01\/07\/itil-iso-20000-2013-year-review-expect-2014\/"},"modified":"2024-12-20T21:23:49","modified_gmt":"2024-12-20T21:23:49","slug":"itil-iso-20000-2013-year-review-expect-2014","status":"publish","type":"post","link":"https:\/\/advisera.com\/20000academy\/blog\/2014\/01\/07\/itil-iso-20000-2013-year-review-expect-2014\/","title":{"rendered":"ITIL and ISO 20000 \u2013 2013 year in review and what to expect in 2014"},"content":{"rendered":"

Maybe it\u2019s not that common to write a review of events within the ITIL<\/a> and ISO 20000<\/a> domain, but there are some interesting topics worth mentioning. The fact is that ITIL particularly, but ISO 20000 as well, have had an interesting year. Here I don\u2019t mean implementation of projects or standards, but events that influenced ITIL and ISO 20000 in general. You\u2019re probably asking \u201cWhat\u2019s in there for me?\u201d Let\u2019s go step by step.<\/p>\n

Extract of 2013 events and their development in 2014<\/h2>\n

AXELOS<\/strong>\u00a0\u2013 Most probably, the most interesting event in 2013 was the creation of AXELOS, a joint venture between the UK Cabinet Office (until then the owner of ITIL and some other best practices) and Capita PLC (now Capita owning 51% of the joint venture). We were all very curious to see what would happen \u2013 the first six months passed and this time was spent on preparation for the operational phase (which began on 01.01.2014), which means that so far not much has happened. As always, a change in business model brings changes in daily operational life. In the first phase, there will be more changes on the training and IPR (Intellectual Property Right) side. The next steps of AXELOS will affect the wide ITIL user base \u2013 some of the products are already published (Maturity Model). Of course, the most interesting question is: Is there a new ITIL version on the horizon? So far, no. According to AXELOS, there will be no immediate update to the ITIL core guidance, but more modular framework. What does that mean? I think we have to be patient. That does not mean that there is nothing in the strategy phase, but until the new organization passes the forming phase, revolutionary moves are not to be expected. AXELOS is working hard on improving offerings for the existing version.<\/p>\n

itSMF<\/strong>\u00a0(IT Service Management Forum) \u2013 continuing on a previous topic, itSMF and AXELOS signed a memorandum of understanding, or if we put it simply \u2013 cooperation. This is important due to the fact that AXELOS owns ITIL, ITIL is the de facto standard in IT Service Management, and itSMF is the only internationally recognized forum for IT Service Management. itSMF is a bridge between professionals from all sides \u2013 users, vendors, consultants and experts \u2013 as well as a knowledge provider (in the form of events and publications) in the area of IT Service Management. Therefore, it would be a real problem if AXELOS and itSMF couldn\u2019t find common interests (which, I believe, they have).<\/p>\n

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