1, 2, 3\u2026 of the SACM setup<\/h2>\n
SACM sounds complicated. It has a long and not easily understandable name, encompasses many new words (e.g., Configuration Item, Snapshot, Baseline\u2026), and has interfaces to almost all processes in your service\u2019s lifecycle.<\/p>\n
But, as with many other things in life \u2013 a good foundation is the logical response to your concerns about how to implement the SACM process. Basically, there are many activities in the scope of SACM, but we can group them as follows:<\/p>\n
- \n
- Planning<\/li>\n
- Identification<\/li>\n
- Control<\/li>\n<\/ul>\n
And, that will get you to a defined and implemented SACM process. Once you are done, the operational part begins.<\/p>\n
![\"Stages_of_the_SACM_process_setup\"](\"https:\/\/advisera.com\/wp-content\/uploads\/\/sites\/6\/2015\/07\/Stages_of_the_SACM_process_setup1.png\")
Figure: Stages of the SACM process setup<\/em><\/p>\nPlanning<\/h2>\n
This is the phase where you have to have your eyes wide open. Start with the policy (by the way, that\u2019s always a good start), which is your guideline while setting up the process and interfaces to other processes. The policy contains the scope (e.g., whole organization, or only certain parts) and objective of the process, but also defines level of control of your CIs, as well as how to integrate SACM and other processes you have in place.<\/p>\n
The SACM plan<\/a> is a product of this phase. This is the document that is produced for, e.g., a particular service and defines assets<\/a> and activities for that particular service and approach to managing them. Other items that are considered in the scope of planning activities are, e.g.:<\/p>\n
- \n
- Compliance with the standard (e.g., ISO 20000) or other internal\/external regulations<\/li>\n
- Organization setup and interfaces to other organizational units<\/li>\n
- Tools<\/li>\n<\/ul>\n