{"id":5706,"date":"2016-02-23T19:07:54","date_gmt":"2016-02-23T19:07:54","guid":{"rendered":"https:\/\/multiacademstg.wpengine.com\/20000academy\/?p=5706"},"modified":"2025-07-07T08:35:00","modified_gmt":"2025-07-07T08:35:00","slug":"what-are-the-most-common-iso-20000-implementation-myths","status":"publish","type":"post","link":"https:\/\/advisera.com\/20000academy\/blog\/2016\/02\/23\/what-are-the-most-common-iso-20000-implementation-myths\/","title":{"rendered":"What are the most common ISO 20000 implementation myths?"},"content":{"rendered":"

Whenever we talk about ISO 20000<\/a>\u00a0implementation, we usually discuss its many benefits. Well, that\u2019s correct and there is nothing wrong with that. But, the point is that there are, maybe, even more obstacles, which people let hinder them in the implementation.<\/p>\n

When I talk to customers, I must admit they are creative when they look for a good reason (or, better to say \u2013 excuse) for why they shouldn\u2019t implement ISO 20000. And, I have to admit that a few of them might actually have a good reason. But, most of these are just \u2013 myths.<\/p>\n

Myths explained<\/h2>\n

There is one thing I want to make clear. ISO 20000 affects IT services<\/a>, which are used by users, i.e., the customers who pay your bills. And, even small things, when they go wrong, are highly visible. So, if service delivery works (here I mean, without ISO 20000 in place) \u2013 there is a saying that best describes the approach: \u201cIf it ain\u2019t broke, don\u2019t try to fix it.\u201d And I understand that. Although, I still think that this approach is missing out on all those benefits that ISO 20000 implementation brings (to learn more about the benefits, read the article 5 key benefits of ISO 20000 implementation<\/a>).
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