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Incidents in ISO 22301 vs. ISO 27001 vs. ISO 20000 vs. ISO 28003
Management system standards, especially those dealing with security and interruptions of business processes, use the term “incident management.” As these...
Management system standards, especially those dealing with security and interruptions of business processes, use the term “incident management.” As these management system standards deal with different aspects of managing business processes (IT Service Management, Information...
How to implement ISO 27001 and ISO 20000 together
All management systems based on ISO standards have one thing in common: the known cycle of Deming or PDCA (Plan,...
All management systems based on ISO standards have one thing in common: the known cycle of Deming or PDCA (Plan, Do, Check, and Act), which can make the integration of various ISO standards in an...
Explanation of the basic terminology in ISO standards
Updated 2015-12-11: Number of mandatory clauses When I deliver various trainings for ISO 27001 and ISO 22301, it always turns out...
Updated 2015-12-11: Number of mandatory clauses When I deliver various trainings for ISO 27001 and ISO 22301, it always turns out that one of the hottest topics is about which policies and procedures need to be...
Records management in ISO 27001 and ISO 22301
In the beginning of ISO 27001 or ISO 22301 implementation, records might seem like one of those bureaucratic requirements of these standards...
In the beginning of ISO 27001 or ISO 22301 implementation, records might seem like one of those bureaucratic requirements of these standards with no real purpose, and that will only take up your time. However, chances are...
How detailed should the ISO 27001 documents be?
When starting to write a policy or a procedure, you’re probably puzzled as to how lengthy it should be. And...
When starting to write a policy or a procedure, you’re probably puzzled as to how lengthy it should be. And the truth is, ISO 27001 (as well as other ISO standards like ISO 20000, ISO 9001, ISO...
Major vs. minor nonconformities in the certification audit
If your company is considering going for the certification, it is always a good thing to know what to expect....
If your company is considering going for the certification, it is always a good thing to know what to expect. Since nonconformities are one of the most important outcomes of the certification audit (and the...