What to do if you have a complaint about an ISO certification body

After implementation of your management system, having the auditors from a certification body come to verify that the policies and processes you have put in place meet the requirements of the standard is almost always the next step you will take. This goes for various kinds of ISO standards, like …

Read More ...

How to create an ISO 9001:2015 human resources audit checklist

Human resources, the management of the people within an organization, is an important part of the Quality Management System (QMS), so you would expect the ISO 9001:2015 standard to have requirements for the human resources procedure. Not surprisingly, the standard does include requirements about how you need to deal with …

Read More ...

How to identify risk controls in ISO 9001:2015

Identifying and implementing controls is a critical step in risk-based thinking for the ISO 9001:2015 quality management system (QMS). In a previous article, How to identify risk significance in ISO 9001:2015, we looked at the need to assess how significant a risk is before determining controls. With each risk you have …

Read More ...

How to identify risk significance in ISO 9001:2015

With the new version of the ISO 9001:2015 standard requirements for creating a quality management system (QMS), the new concept of risk based thinking has brought with it some confusion on how to implement these new requirements. While some companies were already using a SWOT analysis (strength, weakness, opportunity, threat) …

Read More ...

ISO 17025 vs. ISO 9001 – Main differences and similarities

If you noticed the release of the 2017 update of ISO 17025:2017, you might wonder what this standard is all about, and how it relates to ISO 9001:2015 and the Quality Management System (QMS) in your organization. You might well ask: What is ISO 17025:2017, and how is it similar and …

Read More ...

How to know whether ISO 9001 certificate is valid?

If you are asking your suppliers to have a Quality Management System (QMS) that is based on ISO 9001:2015, you have reasons for doing so. Maybe you want to reduce the risk of products, processes and services resulting in poor results, or maybe your customers require you to use certified …

Read More ...

What has changed with quality objectives in ISO 9001:2015?

ISO 9001:2015 has included the need for quality objectives to help drive continual improvement in the Quality Management System (QMS) since the ISO 9001:2000 version of the stand was released. However, the requirements for this important element of the QMS have not remained the same, and the latest version of …

Read More ...

How to write a good ISO 9001 audit nonconformity?

The internal audit process is an important part of the ISO 9001:2015 requirements for implementing a quality management system (QMS). In a previous article, Five main steps in ISO 9001 internal audit, we discussed the main steps needed to have a good internal audit program. However, even if you are …

Read More ...

How does the ISO 9001:2015 revision affect the Quality Policy?

ISO 9001:2015 has brought many changes to the Quality Management System (QMS), as compared to ISO 9001:2008, but one thing that has stayed constant is the need for a Quality Policy. While many of the requirements for the Quality Policy have remained the same, there are some new things to …

Read More ...

Certifying different legal entities under one certification scope in ISO 9001

Many questions come up when implementing the requirements of ISO 9001:2015 for your Quality Management System (QMS), and while many are easy to answer, some are not. One question that can come up for smaller organizations that have separate locations is: “Can I certify more than one legal entity under …

Read More ...

OUR CLIENTS

OUR PARTNERS

  • Advisera is Exemplar Global Certified TPECS Provider for the IS, QM, EM, TL and AU Competency Units.
  • ITIL® is a registered trade mark of AXELOS Limited. Used under licence of AXELOS Limited. All rights reserved.
  • DNV GL Business Assurance is one of the leading providers of accredited management systems certification.