How to perform an ISO 9001 audit of top management without fear
Carlos Pereira da Cruz
You are a junior internal auditor and the internal audit manager assigned you the responsibility to audit top management in...
You are a junior internal auditor and the internal audit manager assigned you the responsibility to audit top management in your organization. Are you afraid of the situation? Read this article to find out how...
How to write a good ISO 9001 audit nonconformity?
Mark Hammar
The internal audit process is an important part of the ISO 9001:2015 requirements for implementing a quality management system (QMS)....
The internal audit process is an important part of the ISO 9001:2015 requirements for implementing a quality management system (QMS). In a previous article, Five main steps in ISO 9001 internal audit, we discussed the...
Why should companies perform a second-party audit of their supplier’s QMS?
ISO 9001:2015 is the most recent update in a long line of standard requirements for implementing a Quality Management System...
ISO 9001:2015 is the most recent update in a long line of standard requirements for implementing a Quality Management System (QMS); and, from the beginning, one big selling point was that a company would not...
How the ISO 9001:2015 standard can help improve relationships with your customers
John Nolan
The ultimate aim of the ISO 9001:2015 standard is to enable a business to satisfy its customers effectively. It can be argued...
The ultimate aim of the ISO 9001:2015 standard is to enable a business to satisfy its customers effectively. It can be argued that all components of all clauses contribute toward providing your customer with a consistent and...
Gaining employee buy-in for your ISO 9001:2015 implementation
Implementing an ISO 9001:2015 compliant Quality Management System (QMS) normally requires a lot of work from a lot of people within...
Implementing an ISO 9001:2015 compliant Quality Management System (QMS) normally requires a lot of work from a lot of people within an organization, but one aspect that it is possible to overlook is the importance of...
How to control outsourced processes using ISO 9001
Djordje Ilic
It’s common for global organizations, when acquiring new businesses, to make “cuts,” and many processes that are not core business...
It’s common for global organizations, when acquiring new businesses, to make “cuts,” and many processes that are not core business processes are outsourced. On the other hand, SMEs (Small and Medium Enterprises) also outsource some...
Audit vs. Consulting – What is more important for ISO 9001?
Very often, companies worldwide consider whether or not to take consulting services, as well as external certification services against ISO...
Very often, companies worldwide consider whether or not to take consulting services, as well as external certification services against ISO 9001. Both of those may be a cost or investment. However, neither of these is...
