How to measure the cost of quality in line with ISO 9001 principles
If your organization has a functional QMS (Quality Management System), whether certified against the ISO 9001:2015 standard or not, you...
If your organization has a functional QMS (Quality Management System), whether certified against the ISO 9001:2015 standard or not, you probably have several KPIs (key performance indicators) that help you understand how you are performing...
How to achieve organizational excellence with ISO 9001: A case study
Business leaders are on a continual quest to maximize profits and customer satisfaction. Unfortunately, many see quality management as an...
Business leaders are on a continual quest to maximize profits and customer satisfaction. Unfortunately, many see quality management as an overhead expense. If quality professionals are to be more proactive in organizational success, as suggested...
Bridging the communications gap with management in the context of ISO 9001
For most organizations, from the first mention of implementing a formal management system, a barrier arises between the quality professionals...
For most organizations, from the first mention of implementing a formal management system, a barrier arises between the quality professionals and senior management. If creating a certified management system is for the purpose of meeting...
Understanding outsourcing according to ISO 9001: A case study
Historically, outsourcing is one of the most misunderstood concepts in QMS implementation and operation. Prior to ISO 9001:2015, the requirement...
Historically, outsourcing is one of the most misunderstood concepts in QMS implementation and operation. Prior to ISO 9001:2015, the requirement for outsourced processes was limited to a few sentences in 4.1 (find more information in...
Practical tips for measuring your QMS according to ISO 9001:2015 clause 9.1
Most companies who have a QMS (Quality Management System) certified according to ISO 9004 or ISO 9001:2015 are accustomed to...
Most companies who have a QMS (Quality Management System) certified according to ISO 9004 or ISO 9001:2015 are accustomed to performing against set objectives and KPIs (key performance indicators), and also demonstrating continual improvement, which...
How to sell your ISO 9001 consulting services
ISO 9001:2015 is the premier standard for Quality Management System (QMS) and business management, and, for many organizations, it is...
ISO 9001:2015 is the premier standard for Quality Management System (QMS) and business management, and, for many organizations, it is the “entry level” to enable them to compete for business through formal tender processes with...
Where does quality management / ISO 9001 fit into your organization?
ISO 9001 is the premier business standard used to facilitate the satisfaction of customers through effective operation of a Quality...
ISO 9001 is the premier business standard used to facilitate the satisfaction of customers through effective operation of a Quality Management System. More than 1.5 million certificates were awarded in 2015 (source: https://www.iso.org/the-iso-survey.html), which represented...
How to establish process validation in the QMS
When companies are implementing a Quality Management System (QMS) using the requirements of ISO 9001:2015, there is often confusion when it...
When companies are implementing a Quality Management System (QMS) using the requirements of ISO 9001:2015, there is often confusion when it comes to the topic of validation. People can get confused when talking about the difference...
How much does the ISO 9001 implementation cost?
The cost of ISO 9001 implementation is one of the first topics that come up when deciding to get into...
The cost of ISO 9001 implementation is one of the first topics that come up when deciding to get into the project, and very often, the main drawback because it is very hard to make...
QMS Change Management in 7 steps
In any management system, it is important to control your changes to the management system, and there is no difference...
In any management system, it is important to control your changes to the management system, and there is no difference with a Quality Management System (QMS) created using the requirements of ISO 9001:2015. While QMS...