How to measure the cost of quality in line with ISO 9001 principles
John Nolan
If your organization has a functional QMS (Quality Management System), whether certified against the ISO 9001:2015 standard or not, you...
If your organization has a functional QMS (Quality Management System), whether certified against the ISO 9001:2015 standard or not, you probably have several KPIs (key performance indicators) that help you understand how you are performing...
How to achieve organizational excellence with ISO 9001: A case study
Tom Taormina
Business leaders are on a continual quest to maximize profits and customer satisfaction. Unfortunately, many see quality management as an...
Business leaders are on a continual quest to maximize profits and customer satisfaction. Unfortunately, many see quality management as an overhead expense. If quality professionals are to be more proactive in organizational success, as suggested...
Bridging the communications gap with management in the context of ISO 9001
For most organizations, from the first mention of implementing a formal management system, a barrier arises between the quality professionals...
For most organizations, from the first mention of implementing a formal management system, a barrier arises between the quality professionals and senior management. If creating a certified management system is for the purpose of meeting...
Understanding outsourcing according to ISO 9001: A case study
Historically, outsourcing is one of the most misunderstood concepts in QMS implementation and operation. Prior to ISO 9001:2015, the requirement...
Historically, outsourcing is one of the most misunderstood concepts in QMS implementation and operation. Prior to ISO 9001:2015, the requirement for outsourced processes was limited to a few sentences in 4.1 (find more information in...
Practical tips for measuring your QMS according to ISO 9001:2015 clause 9.1
Most companies who have a QMS (Quality Management System) certified according to ISO 9004 or ISO 9001:2015 are accustomed to...
Most companies who have a QMS (Quality Management System) certified according to ISO 9004 or ISO 9001:2015 are accustomed to performing against set objectives and KPIs (key performance indicators), and also demonstrating continual improvement, which...
How to sell your ISO 9001 consulting services
ISO 9001:2015 is the premier standard for Quality Management System (QMS) and business management, and, for many organizations, it is...
ISO 9001:2015 is the premier standard for Quality Management System (QMS) and business management, and, for many organizations, it is the “entry level” to enable them to compete for business through formal tender processes with...
Where does quality management / ISO 9001 fit into your organization?
ISO 9001 is the premier business standard used to facilitate the satisfaction of customers through effective operation of a Quality...
ISO 9001 is the premier business standard used to facilitate the satisfaction of customers through effective operation of a Quality Management System. More than 1.5 million certificates were awarded in 2015 (source: https://www.iso.org/the-iso-survey.html), which represented...
How to establish process validation in the QMS
Mark Hammar
When companies are implementing a Quality Management System (QMS) using the requirements of ISO 9001:2015, there is often confusion when it...
When companies are implementing a Quality Management System (QMS) using the requirements of ISO 9001:2015, there is often confusion when it comes to the topic of validation. People can get confused when talking about the difference...
How much does the ISO 9001 implementation cost?
Strahinja Stojanovic
The cost of ISO 9001 implementation is one of the first topics that come up when deciding to get into...
The cost of ISO 9001 implementation is one of the first topics that come up when deciding to get into the project, and very often, the main drawback because it is very hard to make...
QMS Change Management in 7 steps
In any management system, it is important to control your changes to the management system, and there is no difference...
In any management system, it is important to control your changes to the management system, and there is no difference with a Quality Management System (QMS) created using the requirements of ISO 9001:2015. While QMS...
How to become an ISO 9001 consultant
ISO 9001 is the most popular management system standard in the world, and it helps many businesses to establish a...
ISO 9001 is the most popular management system standard in the world, and it helps many businesses to establish a QMS (Quality Management System) and ensure quality products and services, as well as customer satisfaction....
Similarities and differences in risk management in ISO 9001, ISO 31000, and ISO 27001
Jelena Cice
Are you a beginner in dealing with risk management, or do you have a bit of expertise? Either way, you...
Are you a beginner in dealing with risk management, or do you have a bit of expertise? Either way, you may have many dilemmas. Do you want to integrate risk management concepts into your organization...
Five tips to ensure your ISO 9001:2015 implementation is successful
An ISO 9001:2015 implementation can be a complex and demanding process, which may take from 6 to 12 months depending...
An ISO 9001:2015 implementation can be a complex and demanding process, which may take from 6 to 12 months depending on your organizational size and structure and other influencing factors. Most project managers will find...
How does ISO 9001 help maintain service levels?
ISO 9001 is the international standard that sets out the criteria for a QMS (Quality Management System) that allows organizations...
ISO 9001 is the international standard that sets out the criteria for a QMS (Quality Management System) that allows organizations of any size to deliver a product that is of good quality, and consistent. It...
ISO 9001:2015 benefits for manufacturing companies
Many organizations of varying types use ISO 9001:2015 as a recognized method of delivering customer satisfaction and controlling quality of product...
Many organizations of varying types use ISO 9001:2015 as a recognized method of delivering customer satisfaction and controlling quality of product and service within their chosen sector. From huge organizations such as Richard Branson’s Virgin enterprise...
Gaining employee buy-in for your ISO 9001:2015 implementation
Implementing an ISO 9001:2015 compliant Quality Management System (QMS) normally requires a lot of work from a lot of people within...
Implementing an ISO 9001:2015 compliant Quality Management System (QMS) normally requires a lot of work from a lot of people within an organization, but one aspect that it is possible to overlook is the importance of...
Making the best out of ISO 9001 Quality Plan
The new version of ISO 9001 has a new approach to documents and records (see also New approach to document...
The new version of ISO 9001 has a new approach to documents and records (see also New approach to document and record control in ISO 9001:2015) and this opportunity should definitely be seized. Without so...
ISO 9001:2015 – The benefits of early implementation
The ISO 9001:2015 revision was released into the public domain on Tuesday, September 15, 2015. As part of the standard there...
The ISO 9001:2015 revision was released into the public domain on Tuesday, September 15, 2015. As part of the standard there is a three-year implementation period, which allows organizations aligned with the 2008 version to have...
Does a QMS ensure 100% quality?
Every year we hear about product recalls and consumer alerts about manufactured goods that have major problems, and need to...
Every year we hear about product recalls and consumer alerts about manufactured goods that have major problems, and need to be returned to the company for replacement or refund. In this past year of 2014,...
Managing the QMS after your consultant leaves
Most of us, probably at a time in our career where we were less experienced, have needed the help of...
Most of us, probably at a time in our career where we were less experienced, have needed the help of an ISO 9001 consultant to assist us with the implementation of the standard in the...
