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Who are the best quality management experts to follow?
In this age of information overload, how do you stay up to date on the latest quality management news and...
In this age of information overload, how do you stay up to date on the latest quality management news and trends? We’ve created a list of the top industry experts and influencers that you might...
How to achieve organizational excellence with ISO 9001: A case study
Business leaders are on a continual quest to maximize profits and customer satisfaction. Unfortunately, many see quality management as an...
Business leaders are on a continual quest to maximize profits and customer satisfaction. Unfortunately, many see quality management as an overhead expense. If quality professionals are to be more proactive in organizational success, as suggested...
The history and future of the ISO 9000 series of standards
Those who are invested in Quality Management System implementation and operation may find that understanding its genesis can greatly enhance...
Those who are invested in Quality Management System implementation and operation may find that understanding its genesis can greatly enhance their ability to be more effective facilitators – especially given that some of you were...
Bridging the communications gap with management in the context of ISO 9001
For most organizations, from the first mention of implementing a formal management system, a barrier arises between the quality professionals...
For most organizations, from the first mention of implementing a formal management system, a barrier arises between the quality professionals and senior management. If creating a certified management system is for the purpose of meeting...
Understanding outsourcing according to ISO 9001: A case study
Historically, outsourcing is one of the most misunderstood concepts in QMS implementation and operation. Prior to ISO 9001:2015, the requirement...
Historically, outsourcing is one of the most misunderstood concepts in QMS implementation and operation. Prior to ISO 9001:2015, the requirement for outsourced processes was limited to a few sentences in 4.1 (find more information in...
How to get new clients for your ISO 9001 consultancy
You want to start a career as a consultant in the field of ISO 9001 and quality management. What do...
You want to start a career as a consultant in the field of ISO 9001 and quality management. What do you have in mind to gain opportunities to present proposals and win clients and projects?...
ISO 9001 audit checklist for laboratory
An audit checklist is a key element for conducting or planning for a process audit. Considering the requirements for ISO...
An audit checklist is a key element for conducting or planning for a process audit. Considering the requirements for ISO 9001 standard, an audit checklist is a tool consisting of questions taken from the quality...
Using ISO 9001 to win public tenders – A guide for SMEs
SMEs (small and medium-sized enterprises) are in a better position to win major public tenders than ever before. As public...
SMEs (small and medium-sized enterprises) are in a better position to win major public tenders than ever before. As public service and government organizations look to save money and encourage local trade, the trend is...
ISO 9001:2015 benefits for manufacturing companies
Many organizations of varying types use ISO 9001:2015 as a recognized method of delivering customer satisfaction and controlling quality of product...
Many organizations of varying types use ISO 9001:2015 as a recognized method of delivering customer satisfaction and controlling quality of product and service within their chosen sector. From huge organizations such as Richard Branson’s Virgin enterprise...
Would hospitals benefit from ISO 9001?
ISO 9001 is a universally used quality management standard, adopted by organizations all over the world to standardize and improve...
ISO 9001 is a universally used quality management standard, adopted by organizations all over the world to standardize and improve the service given to customers. The standard is used across all sectors of business, but...
How to make your QMS successful with ISO 9004
For many companies, getting an ISO 9001 certificate is the main goal; however, implementing a Quality Management System represents only...
For many companies, getting an ISO 9001 certificate is the main goal; however, implementing a Quality Management System represents only the beginning of the story. Continual improvement is one of the key principles of ISO...
Similarities and differences between ISO 9001:2015 and ISO 13485:2016
Note: This article was updated according to the ISO 13485:2016 revision. ISO 13485 is the international standard requirement for a...
Note: This article was updated according to the ISO 13485:2016 revision. ISO 13485 is the international standard requirement for a medical device quality management system. Like many other quality management system requirements for special purposes...
Improving quality through effective training
Very often when people talk about managing quality, at one point they start talking about training. However, that is not...
Very often when people talk about managing quality, at one point they start talking about training. However, that is not because clause 6.2.2 from ISO 9001 refers to competencies and training, relating it to quality...
Seven Quality Management Principles behind ISO 9001 requirements
Have you ever wondered why the ISO 9001 standard has some of the requirements that it does? Or have you...
Have you ever wondered why the ISO 9001 standard has some of the requirements that it does? Or have you wondered why a requirement is worded the way it is? By understanding the main principles...