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How to implement integrated management systems

Rhand Leal

Recently, we saw the release of new versions of two of the best-known ISO standards: ISO 9001 (requirements for Quality Management Systems) and ISO 14001 (requirements for Environmental Management Systems). Like ISO 22301 and ISO 27001:2013, these standards follow a similar structure, based on Annex SL, Appendix 2 of ISO/IEC Directives (for more information about Annex SL, as…

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Infographic: The brain of an ISO auditor – What to expect at a certification audit

Dejan Kosutic

  If your company is going for the ISO certification (e.g., ISO 9001, ISO 14001, OHSAS 18001, ISO 20000, ISO 22000, ISO 22301, or ISO 27001), you’re probably not very happy about it – certification auditors are usually perceived as persons who are not very open minded and who will insist on a whole bunch…

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How to approach an auditor in a certification audit

Dejan Kosutic

If you’re going for the certification audit, you are probably wondering how to approach the auditor. In my opinion, the most important thing is not to forget that auditors are only people, and no matter how professional they are, they will always be glad if you treat them fairly; on the other hand, treat them…

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