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Accredited ISO certification versus non-accredited: What it means and why it matters

Tom van der Stoop

“What’s the difference between accredited ISO certification versus the plain ISO certification or ISO compliance?” This is a question I hear often. It might sound like a mere choice of words, but the difference can have a big impact on your company, and whether you need to get certified to some of the most-used ISO…

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What to do if you have a complaint about an ISO certification body

Mark Hammar

After implementation of your management system, having the auditors from a certification body come to verify that the policies and processes you have put in place meet the requirements of the standard is almost always the next step you will take. This goes for various kinds of ISO standards, like ISO 9001, ISO 14001, ISO…

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3 strategic options to implement any ISO standard

Dejan Kosutic

If you’re considering the implementation of ISO 27001, ISO 9001, ISO 14001, ISO 20000, or any other ISO management standard, you’re probably overwhelmed with various approaches on how to start and finish such project successfully. In my opinion, there are three basic options to implement these standards: (1) do it completely using your own employees,…

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Accreditation vs. certification vs. registration in the ISO world

Dejan Kosutic

Things with ISO standards can get really complicated: there are many ISO management standards – the most popular ones are ISO 9001, ISO 14001, ISO 27001, ISO 22301, ISO 20000, etc. – and there are a multitude of ways to get accredited/certified/registered related to those standards. But, that’s not all – there is a difference…

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How to implement integrated management systems

Rhand Leal

Recently, we saw the release of new versions of two of the best-known ISO standards: ISO 9001 (requirements for Quality Management Systems) and ISO 14001 (requirements for Environmental Management Systems). Like ISO 22301 and ISO 27001:2013, these standards follow a similar structure, based on Annex SL, Appendix 2 of ISO/IEC Directives (for more information about Annex SL, as…

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Infographic: The brain of an ISO auditor – What to expect at a certification audit

Dejan Kosutic

  If your company is going for the ISO certification (e.g., ISO 9001, ISO 14001, OHSAS 18001, ISO 20000, ISO 22000, ISO 22301, or ISO 27001), you’re probably not very happy about it – certification auditors are usually perceived as persons who are not very open minded and who will insist on a whole bunch…

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How to approach an auditor in a certification audit

Dejan Kosutic

If you’re going for the certification audit, you are probably wondering how to approach the auditor. In my opinion, the most important thing is not to forget that auditors are only people, and no matter how professional they are, they will always be glad if you treat them fairly; on the other hand, treat them…

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