Adding related tasks to a customer complaint

How to add tasks to customer complaints on your Conformio account

Step 1 – Accessing Customer complaints module from the top menu

Please access the Customer complaints module from the top menu option – “Incidents – Complaints.”

Adding related tasks to a customer complaint - Support Center
Accessing Customer complaints from the top menu on Conformio.

Step 2 – Adding task title, owner, and due date from the customer complaint form

Select the customer complaint you want to update. From the customer complaint form, you can specify the task’s title, due date, and owner.

Adding related tasks to a customer complaint - Support Center
Adding task title, owner, and due date from the customer complaint form on Conformio.

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