Nonconformities and Corrective Actions Register

To access the Nonconformities and Corrective Actions module in Conformio, enter the Registers and Modules section in the left navigation pane in the Conformio account.

Nonconformities and Corrective Actions Register - Support Center
Figure 1. Access Nonconformities and Corrective Actions Register

Nonconformities and Corrective Actions Register - Support Center
Figure 2. Nonconformities and Corrective Actions Register overview

Managing nonconformities

To add a new nonconformity, the “Add New” button is in the upper right corner. Upon clicking, you can fill in the details for a new nonconformity.

Nonconformities and Corrective Actions Register - Support Center
Figure 3. Add a new nonconformity

You can see that the Conformio Register wizard in the left sidebar leads you through the filling in the details of the nonconformity.

Nonconformities and Corrective Actions Register - Support Center
Figure 4. Help text in the left sidebar of the Conformio Register wizard

In the Conformio Nonconformity and Corrective Actions section, you can also manage responsibilities for each nonconformity or corrective action. You can define tasks for corrections and corrective actions that will help you in resolving the incident you encountered.

In the Responsibilities section, you can define the person in charge, who needs to be notified of this nonconformity, and its progress toward resolution, as well as related requirements.

Nonconformities and Corrective Actions Register - Support Center
Figure 5. Decision of responsibility in the nonconformity

After clicking the Assign button, the Corrections and Corrective Actions sections open up.

Nonconformities and Corrective Actions Register - Support Center
Figure 6. Corrections and Corrective Actions sections in Nonconformity and Corrective Actions

You can add and edit tasks necessary for resolving the nonconformity, as well as corrective actions. Of course, this can be done from the Nonconformities module itself. Just click on the “New Task” or “New Corrective Action” buttons and the form will pop up.

When these tasks and corrective actions are added and completed by the assignees, the “Resolve Nonconformity” button can be clicked.

Nonconformities and Corrective Actions Register - Support Center
Figure 7. Resolve nonconformity

Managing corrective actions

In the bottom right corner of the Nonconformity Register, you can find the “See Corrective Actions” button. Clicking on it will show the list of corrective actions.

Nonconformities and Corrective Actions Register - Support Center
Figure 8. Accessing corrective actions

Nonconformities and Corrective Actions Register - Support Center
Figure 9. List of corrective actions

Here you can add new corrective actions and manage, edit, or delete existing ones.

To add a corrective action, click on the “Add New” button in the upper right corner, and a form will pop up.

Nonconformities and Corrective Actions Register - Support Center
Figure 10. Add a new corrective action

Nonconformities and Corrective Actions Register - Support Center
Figure 11. Fill out the form for a corrective action

Once you add the details of the corrective action and click Save, the corrective action will be saved in Conformio and the responsible person for the corrective action will be notified.

Nonconformities and Corrective Actions Register - Support Center
Figure 12. Corrective action task in the My Work

When the responsible person marks the corrective action task as done, the corrective action will have a completed status.

Nonconformities and Corrective Actions Register - Support Center
Figure 13. Completed corrective action

This corrective action will stay in Conformio and, whether it is completed or not, you can connect it with other items – incidents, nonconformities, risks, etc. in other register and modules.

If you have trouble managing your nonconformities and corrective actions, don’t hesitate to contact us at: support@conformio.com

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