About Us

What we do

Advisera Expert Solutions Ltd was founded in 2009 (under the old name of EPPS Services Ltd), and has quickly become a market leader in providing documentation and online support for ISO 27001, ISO 22301, ISO 9001, ISO 13485, ISO 14001, OHSAS 18001, IATF 16949, AS9100, ISO 20000 and ITIL. We are also one of the fastest-growing providers of online courses and specialized books on ISO standards.

Currently we offer products in 13 languages, and have customers in more than 100 countries worldwide.

Our mission

We make complex frameworks easy to understand and simple to use.

By this we mean that we focus on various ISO, IATF, AS and OHSAS standards, ITIL guidelines and other complex frameworks and present them in plain language so that everyone can understand what they are all about; we also provide the tools so that people with no prior knowledge can implement those frameworks into their companies.

The management

Dejan Kosutic
Chief Executive Officer
Ivana Zubcic
Chief Operating Officer

Brands & products

We have divided our expertise in the following 7 areas, covered through the Academies:

Focus on ISO 27001 (information security management) and ISO 22301 (business continuity management)
Focus on ISO 9001 (quality management) and ISO 13485 (quality management for medical devices)
Focus on ISO 14001 (environmental protection management)
Focus on ITIL and ISO 20000 (IT service management)

Focus on OHSAS 18001 and ISO 45001 (occupational health & safety management)
Focus on IATF 16949 (automotive quality management)
Focus on AS9100 (aerospace quality management)

We offer 4 types of products:

Toolkits – they contain documentation templates and expert support for the implementation
Online trainings – various ISO courses you can a\end from your own computer, as well as online exams
Books – bookstore with books focused on various ISO standards
Conformio – online tool for ISO compliance and company collaboration

Currently we cover the following languages (please note: all the pages are in English, while only portions of our website are translated to other languages):

English

Chinese

Croatian

Dutch

French

German

Italian

Japanese

Polish

Portuguese-BR

Russian

Serbian

Spanish

Users & customers

As mentioned earlier, our customers come from all continents, from more than 100 countries. We have more than 100,000 registered users on our website, out of which 11% are from the United States, 8% from India, 7% from the United Kingdom, 3% from Germany, Mexico, and Brazil respectively, 2% from Australia, etc.

Here are some of the testimonials:

"The documentation is brilliant. I worked through the BS 25999 package last year, combined with a bit of reading around the subject (mainly from Dejan’s blog!) and we’ve got ourselves a business continuity plan. I’m just starting to do the same now with ISO 27001, and then we’re going to work towards getting both of them certified."

Simon McLean
Managing Director at
Click Travel Ltd

"Your documentation has really been a huge help. Our stage 2 audit is on Monday, and you have really helped to plug areas that we were lacking. The content you have is what impressed me the most."

Timothy Cohen
System Administrator at
Alpha Systems

"Your articles and templates gives excellent oversight of the requirements and help to organize the process."

Atle Dalsbø
LocalHost AS

"I am more than happy with the templates. I am still getting used to ISO 20000, and your templates make it easier."

Simon Eade
ProAV Ltd

"When I opened the toolkit I was desperate to implement the system and I found myself moving quick because the toolkit is rich in useful documentation. It's reducing me time of thinking, verifying searching for information and typing. And it also give me an opportunity to see how other experts develop their systems. It doesn't have a few site specific documents that I need but it's still fine."

Susanne Wesner
Stepitup

Locations & company info

Swiss office

Advisera Expert Solutions Ltd
Bahnhofstrasse 21
CH-6300 Zug
Switzerland
Telephone: +41 41 588 0722

EU office

Advisera Expert Solutions Ltd
Zavizanska 12
10000 Zagreb
Croatia, European Union
Telephone: +385 1 4834 120

The company is registered at the Commercial Court in Zagreb, Reg. No. 080713015
IBAN: HR5823400091110408334
VAT Number: HR13077006668