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ISO 9001 Blog

John Nolan

Where does quality management / ISO 9001 fit into your organization?

ISO 9001 is the premier business standard used to facilitate the satisfaction of customers through effective operation of a Quality Management System. More than 1.5 million certificates were awarded in 2015 (source: https://www.iso.org/the-iso-survey.html), which represented a 3% increase over the previous year; therefore, ISO 9001 continues to grow in importance …

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John Nolan

How ISO 9001:2015 can improve your supply chain performance in the retail sector

The ISO 9001:2015 quality management standard is designed to be applied across many sectors in the business world, and if applied correctly, can bring many benefits to the overall performance of a business. One recent sector of ISO 9001:2015 “realization” and growth is the retail industry, which is a sector of business that …

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John Nolan

10 steps to attract a major customer using ISO 9001:2015

Those who have worked with ISO 9001:2015 know it is a management system that is recognized and used worldwide, and while individual organizations utilize their QMS (Quality Management System) differently, accreditation to the standard nonetheless provides some sort of guarantee to the customer that certain processes and methodologies do exist within the …

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John Nolan

Gaining employee buy-in for your ISO 9001:2015 implementation

Implementing an ISO 9001:2015 compliant Quality Management System (QMS) normally requires a lot of work from a lot of people within an organization, but one aspect that it is possible to overlook is the importance of employee engagement or “buy-in.” In the previous article How to comply with new leadership requirements in …

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