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ISO 9001 Blog

Theodora Rondozai

Do you really need a consultant for implementation of ISO 9001?

Some years ago, I worked for a certification body as an auditor. While conducting an ISO 9001 certification audit on a client, it became clear that the main auditee was the ISO 9001 implementation consultant who had “installed” the management system. We explained that we needed to speak to the …

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Carlos Pereira da Cruz

Implementing ISO 9001 in a nonprofit organization

Should a nonprofit organization implement a Quality Management System according to ISO 9001:2015? What could be the benefits of ISO 9001 for nonprofits? And, should a nonprofit organization go a step further and certify its Quality Management System? What could be the benefits of such a decision? All these questions …

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Iciar Gallo

How ISO 9001 improves shipping procedures

As shipping organizations become more and more competitive, companies need to find ways to operate more effectively in order to survive in the market, grow and evolve. In addition, shipping is a business activity that requires high efficiency, so it must follow certain organizational criteria, regulate their activities and establish …

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Mark Hammar

What to do if you have a complaint about an ISO certification body

After implementation of your management system, having the auditors from a certification body come to verify that the policies and processes you have put in place meet the requirements of the standard is almost always the next step you will take. This goes for various kinds of ISO standards, like …

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Kristina Bombas Georgievska

How to perform the management review for an ISO 45001, 14001, and 9001 Integrated Management System

If you are searching for the best way to perform the management review for an Integrated Management System based on ISO 9001, ISO 14001, and ISO 45001, you will need to know more about the steps required. In this article, you’ll learn all you need to know about how to …

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Tom Taormina

How to achieve organizational excellence with ISO 9001: A case study

Business leaders are on a continual quest to maximize profits and customer satisfaction. Unfortunately, many see quality management as an overhead expense. If quality professionals are to be more proactive in organizational success, as suggested in ISO 9001:2015, we need to address Quality Management System (QMS) implementation using a more …

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Carlos Pereira da Cruz

How to perform an ISO 9001 audit of top management without fear

You are a junior internal auditor and the internal audit manager assigned you the responsibility to audit top management in your organization. Are you afraid of the situation? Read this article to find out how to perform a top management audit according to ISO 9001 while doing what is expected …

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Tom Taormina

How to create beneficial supplier partnerships in ISO 9001

During implementation of ISO 9001:2015, productive supplier partnerships are a crucial part of making each party involved in the process satisfied. Clause 8.4 (Control of externally provided processes, products and services) of ISO 9001 requires extreme due diligence by the organization to ensure that all components and services used in …

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Tom Taormina

The history and future of the ISO 9000 series of standards

Those who are invested in Quality Management System implementation and operation may find that understanding its genesis can greatly enhance their ability to be more effective facilitators – especially given that some of you were born after the first version was released in 1987. In this article, you will learn …

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Tom Taormina

Bridging the communications gap with management in the context of ISO 9001

For most organizations, from the first mention of implementing a formal management system, a barrier arises between the quality professionals and senior management. If creating a certified management system is for the purpose of meeting customer or industry requirements, administration traditionally foresees only a large overhead expense that has little …

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