Need help? Try our ISO 20000 free online consultation

We offer you a completely free ISO 20000 consultation with our leading experts. There is no catch, no obligation and no hidden surprises – just professional advice to help your company.
Branimir Valentic
Lead ISO 20000 Expert,
Branimir Valentic is an IT governance, and ISO 20000 expert. He has deep and practical experience in IT Service Management implementation.

Branimir is an expert in IT service management (consultancy, training and tools), IT governance (training and consulting), project management and consultancy in IT and telecommunication. He holds the following certificates: ITIL Expert, ISO 20000, ISMS Lead Auditor and PRINCE2.

Schedule a talk with Branimir or just ask him a question. Please note that the free consultation will be provided in English.

When everything gets a bit too much and your head feels like it might explode, don’t worry. Simply book a consultation with our ISO 20000 experts.

The goals of the consultation are simple:

  • Move from confusion to clarity in one conversation.
  • Get expert assessment of your readiness for gaining the standard.
  • Receive professional advice and practical next steps.
  • Get honest information about the challenges of implementation.
  • Hear directly from the experts about the benefits of gaining the standard.

Feedback has shown that our members found talking to our experts very reassuring. The consultation gave them the knowledge and confidence to begin a supported do-it-yourself route to gaining ISO 20000 certification.

It’s important to note that this session is not a sales pitch masquerading as a “free consultation.” We hope you can tell (with all the free resources and tools we provide) that the 20000Academy’s first mission is to help you. So you will not be under any pressure. You will be speaking to an ISO 20000 expert, not a salesperson.


What does the consultation look like?

  • Phone/Skype meeting scheduled at your convenience.
  • Your session will be relaxed and friendly. You will be under no pressure and you’re not expected to know everything.
  • Our experts will help put you at ease. We know you’re not an expert in international standards for IT service management, so we communicate clearly and effectively.
  • You can ask us anything you want. But if you’re not sure what questions you need to ask, we will guide you through the whole process.
  • Or, if you’d prefer not to book a phone consultation, we can handle your questions via email and our forums.

You can be sure your session will be practical, useful and incredibly valuable.