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ISO 27001 Gap Analysis [Free Tool]

Find out your level of compliance with ISO 27001

Instructions: The questions below cover all relevant ISO 27001 requirements - by filling out the answers, this tool will automatically calculate your company's level of compliance with ISO 27001.

When answering questions, the following scale needs to be used: 
  • 1 — Not implemented: No process or activity implemented, or little/no evidence of any systematic achievement
  • 2 — Planned: Activity or process is planned but is not implemented, or the implementation just started
  • 3 — In progress: Activity or process is partially implemented, so that its full effects cannot be expected
  • 4 — Mostly implemented: Activity or process is fully or mostly implemented, documented, and relevant people are trained, but monitoring, measurement, and improvement are not systematic
  • 5 — Optimized: Activity or process is fully implemented, documented, and is continuously supervised, measured, and improved; relevant people are trained

4 CONTEXT OF THE ORGANIZATION

4.1 UNDERSTANDING THE ORGANIZATION AND ITS CONTEXT


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You must determine the purpose of the ISMS (e.g.: assure compliance with legal obligations, improve operational resilience, improve product/service security, etc.).

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You need to define which are internal and external issues that influence the business purpose and are relevant to information security (e.g.: internal culture, available resources, market share, client profile, suppliers availability, etc.).

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You need to define how internal and external issues can affect the ISMS ability to achieve its intended outcomes (e.g.: legal requirements change frequently, clients have to comply with specific standards, internal culture appreciates information sharing, etc.)

4.2 UNDERSTANDING THE NEEDS AND EXPECTATIONS OF INTERESTED PARTIES


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The organization must define which interested parties are relevant to the information security management system - (ISMS) (e.g.: critical clients and suppliers, employees, stakeholders, government agencies, etc.)

Click here to see an example Procedure for Identification of Requirements.   See Preview

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Requirements are needs and expectations that can be evaluated in a qualitative or quantitative way, and they need to be documented for the interested parties you defined as relevant to the ISMS.

Click here to see an example List of Legal, Regulatory, Contractual and Other Requirements.   See Preview

4.3 DETERMINING THE SCOPE OF THE INFORMATION SECURITY MANAGEMENT SYSTEM


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You need to define the scope of the ISMS, considering internal and external issues, relevant interested parties' requirements, and interfaces and dependencies between activities realized by the organization and those realized by other organizations.

Click here to see an example ISMS Scope Document.   See Preview

4.4 INFORMATION SECURITY MANAGEMENT SYSTEM


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You must establish, document, implement, maintain and continually improve an information security management system, including needed processes and interactions, per ISO 27001 requirements.

5 LEADERSHIP

5.1 LEADERSHIP AND COMMITMENT


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To be more valuable, an ISMS must support the achievement of the business objectives, and to better assure this, its proposed objectives must be aligned with the strategic direction.

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An ISMS without resources at the proper times cannot achieve its objectives, so management has to assure these resources are available when needed.

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An ISMS that can't deliver the expected results is a failure, even if it operates as planned and uses fewer resources than expected. To avoid this, the management must assure that the ISMS has achieved the proposed outcomes.

5.2 POLICY


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Top management must define the Information Security Policy within the scope of the ISMS. The policy needs to be appropriate to your activities, include a commitment to continual improvement, and provide objectives & targets or a framework for their establishment.

Click here to see an example Information Security Policy.   See Preview

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The policy needs to be documented, be communicated to employees, and be available to other interested parties.

5.3 ORGANIZATIONAL ROLES, RESPONSIBILITIES AND AUTHORITIES


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Responsibility and authority should be assigned by top management to organize information security activities, to ensure that the ISMS conforms to ISO 27001, and that reporting on the performance of the ISMS to the top management exists.

6 PLANNING

6.1 ACTIONS TO ADDRESS RISKS AND OPPORTUNITIES

6.1.1 GENERAL


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The issues and requirements considered relevant to the interested parties need to be taken into account in the ISMS planning, to ensure its alignment with the business purposes and achievement of its intended goals.

6.1.2 INFORMATION SECURITY RISK ASSESSMENT


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There needs to be a process that establishes and maintains risk criteria as well as identifies, analyzes, and evaluates information security risks.

Click here to see an example Risk Assessment Methodology.   See Preview

6.1.3 INFORMATION SECURITY RISK TREATMENT


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There needs to be a process to treat information security risks by taking account of the risk assessment results and to create specific documents like Statement of Applicability.

Click here to see an example of Risk Treatment Methodology, Risk Treatment Plan, and Statement of Applicability.      See Preview

6.2 INFORMATION SECURITY OBJECTIVES AND PLANNING TO ACHIEVE THEM


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To make clear for the most critical actors involved in protecting information what is expected from them, and how they will be evaluated, information security objectives and targets must be established at relevant functions of the organization, measured and monitored where practical, and consistent with the Information Security Policy.

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Plan(s) need to be in place to assure the availability of resources to achieve the objectives and targets, including the designated responsibility, evaluation method, and the time frame for the plan(s).

Click here to see an example Risk Treatment Plan.   See Preview

6.3 PLANNING OF CHANGES


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Changes to the ISMS need to be performed consistently by assessing whether they are needed and whether the resources are available.

7 SUPPORT

7.1 RESOURCES


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Resources (e.g.: equipments, facilities, money, etc.) must be made available for the ISMS establishment, implementation, ongoing operation, and improvement.

7.2 COMPETENCE


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Appropriate competence needs to be assessed, and training provided where needed, for personnel doing tasks that can affect the information security. Records of competence must be maintained.

Click here to see an example Training and Awareness Plan.   See Preview

7.3 AWARENESS


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Awareness of the Information Security Policy, procedures, risks, roles, responsibilities, authorities, and consequences of departing from specified procedures must be promoted.

Click here to see an example Training and Awareness Plan.   See Preview

7.4 COMMUNICATION


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Needs for communication internally and externally to the company need to be determined. If the decision is to communicate information security issues outside of the company, this must be included.

7.5 DOCUMENTED INFORMATION (7.5.1 GENERAL; 7.5.2 CREATING AND UPDATING; 7.5.3 CONTROL OF DOCUMENTED INFORMATION)


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Documentation of the ISMS must include the Information Security Policy, objectives & targets, the scope of the ISMS, the main elements and their interaction, documents and records of ISO 27001 and those identified by the company.

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A procedure for control of documents should exist that specifies approval, review and update, change identification, relevant version availability, document legibility, control of external documents, and prevention of obsolete document use.

Click here to see an example Procedure for Document and Record Control.   See Preview

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External documented information handled by the organization must be controlled and protected in the same way as the internal.

8 OPERATION

8.1 OPERATIONAL PLANNING AND CONTROL


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Criteria for processes need to be established, and controls implemented over processes need to take these criteria into account.

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Documented information must be kept to the extent necessary to have confidence that the processes have been carried out as planned (e.g., procedures for operational control, operating criteria, etc.).

Click here to see an example Security Procedures for IT Department.   See Preview

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To minimize risks to information security, changes must be controlled.

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Outsourced processes must handle information security the same way as the organization itself.

8.2 INFORMATION SECURITY RISK ASSESSMENT


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The security assessment must be performed and evidences must be recorded.

Click here to see an example of Risk Assessment Table, and Risk Treatment Table.   See Preview

8.3 INFORMATION RISK TREATMENT


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Plan(s) need to be in place to achieve the objectives and targets and these need to include designated responsibility, evaluation method, and the means & time frame for the plan(s).

Click here to see an example Risk Treatment Plan.   See Preview

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Actions need to be established to treat the risks deemed unacceptable. These actions need to be implemented, reviewed, and revised and periodically tested where practicable.

Click here to see an example Risk Treatment Table, and Statement of Applicability.   See Preview

9 PERFORMANCE EVALUATION

9.1 MONITORING, MEASUREMENT, ANALYSIS AND EVALUATION


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A process must exist to regularly monitor and measure key characteristics that can have impact over information security, including information for operational controls.

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Results of measurements must be documented, analyzed, and evaluated by the responsible persons.

9.2 INTERNAL AUDIT


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Audit procedures must address audit responsibilities, reporting, recording criteria, scope frequency, and methods. The procedures need to include criteria for selection of auditors to maintain impartiality and objectivity.

Click here to see an example Annual Internal Audit Program and Internal Audit Procedure.   See Preview

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Audit procedures must be in place to evaluate the ISMS against the planned arrangements (including proper implementation and maintenance) at planned intervals and results must be reported to management.

Click here to see an example Internal Audit Report.   See Preview

9.3 MANAGEMENT REVIEW


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Top management must review the ISMS at planned intervals to ensure suitability, adequacy, and effectiveness and assess opportunities for improvements. Records must be kept of the review.

Click here to see an example Management Review Minutes.   See Preview

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The outputs of management review must include decisions and actions related to possible changes of the Information Security Policy, objectives, targets, and other ISMS elements in order to continually improve the ISMS.

Click here to see an example of Management Review Minutes.   See Preview

10 IMPROVEMENT

10.1 CONTINUAL IMPROVEMENT


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Risks and business requirements change over time, so your ISMS should be adjusted to reflect these new conditions to maintain or increase its value to the organization.

10.2 NONCONFORMITY AND CORRECTIVE ACTION


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A procedure(s) to deal with actual nonconformities, including taking corrective action, must be in place.

Click here to see an example Procedure for Corrective Action.   See Preview

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The procedure must include identification, investigating and determining causes and actions to prevent recurrence. These actions need to be appropriate to the magnitude of the nonconformity.

Click here to see an example Procedure for Corrective Action.   See Preview

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Records must be kept, and the effectiveness evaluated for corrective actions. Necessary changes in ISMS documentation must be made.

Click here to see an example Corrective Action Form.   See Preview

ANNEX A. (Note: only the controls marked as applicable in the Statement of Applicability must be implemented.)

A.5 ORGANIZATIONAL CONTROLS


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Management needs to define Information Security Policies within the scope of the ISMS. The policies need to be appropriate to support information security and the business requirements, and must be reviewed at planned intervals to ensure suitability, adequacy, and effectiveness.

Click here to see an example Bring Your Own Device (BYOD) Policy, Mobile Device and Teleworking Policy, IT Security Policy, Information Classification Policy, Access Control Policy, Password Policy, Clear Desk and Clear Screen Policy, Disposal and Destruction Policy, Change Management Policy, Backup Policy, Information Transfer Policy, Secure Development Policy, and Supplier Security Policy.

See Preview

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Responsibility needs to be assigned to organize information security activities, to ensure that the ISMS implementation and operation activities are performed.

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Splitting critical activities into two or more steps, or between two or more people, can minimize the probability of an incident to occur.

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Management needs to publish an information security policy, define responsibilities, authorities and roles, and promote information security awareness to employees and contractors.

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Contacts with authorities, and who needs to contact them, need to be clearly defined.

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Contacts with special interest groups or professional associations, and respective responsibilities, need to be clearly defined.

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Information about attacks, methods and technologies used, and/or information about attack trends needs to be gathered in order to take appropriate mitigation actions.

Click here to see an example of an Incident Management Procedure.   See Preview

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Information security rules need to be defined to include proper controls to protect information.

For new and existing information systems to be upgraded, security requirements should form part of the requirements assessment.

Click here to see an example of Specification of Information System Requirements.   See Preview

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An inventory of assets need to help you to identify and organize the information assets and information process resources.

To ensure the proper handling and protection of an asset, an owner needs to be designated for it.

Click here to see an example of an Inventory of Assets, and IT Security Policy.   See Preview

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To ensure the proper handling and protection of an asset, according to the classified information it handles, a set of rules and procedures need to be defined.

Click here to see an example IT Security Policy, and Information Classification Policy.   See Preview

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To ensure the proper handling and protection of an asset, a set of rules need to be defined.

Click here to see an example IT Security Policy.   See Preview

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The existence of defined classification criteria ensures that all information need to receive a level of protection according to its value to the organization.

Click here to see an example Information Classification Policy.   See Preview

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The existence of labeling and handling procedures ensures that all classified information need to receive treatment according to its classification level.

Click here to see an example Information Classification Policy.   See Preview

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Formal policies and procedures, enforced by agreements and asset configurations, need to be in place to enforce the protection of information transfer.

Click here to see an example Information Transfer Policy , and Bring Your Own Device (BYOD) Policy.   See Preview

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Management needs to define an Access Control Policy within the scope of the ISMS. The policy needs to be appropriate to support information security and the business requirements, to ensure users have access only to those networks and services they are specifically authorized for.

Click here to see an example Access Control Policy.   See Preview

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A formal process need to be in place for the creation / exclusion of user accounts and attribution of user access rights.

Click here to see an example Access Control Policy, and Password Policy.   See Preview

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All information related to user authentication need to be protected (e.g.: passwords, passphrases, etc.), and provided in a way that only the user needs to know the authentication information (e.g.: passwords, passphrases, etc.).

Password management systems adopted by the organization need to be interactive, and ensure the creation of secure passwords.

Click here to see an example Access Control Policy, and Password Policy.   See Preview

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A formal process need to be in place to grant / revoke user access for all types of users to all systems and services, when there is a change in his/her situation, and to periodically verify user access to privileged rights.

Click here to see an example Access Control Policy.   See Preview

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A policy on how to treat the risks related to suppliers and partners need to be documented to help guide suppliers and partners relationships.

Click here to see an example Supplier Security Policy.   See Preview

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All the relevant security requirements need to be included in the agreements with the suppliers and partners to ensure they are committed to the same level of security defined for the organization.

Click here to see an example Supplier Security Policy, Confidentiality Statement, and Security Clauses for Suppliers and Partners.   See Preview

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Agreements with providers and other suppliers need to include security requirements for ensuring the reliable delivery of services.

Click here to see an example Supplier Security Policy, and Security Clauses for Suppliers and Partners.   See Preview

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Suppliers need to be regularly monitored, and audited if appropriate, for compliance with the security requirements.

Any changes in the provisioning of the services made by a supplier need to be managed and include re-assessment of risks.

Click here to see an example Supplier Security Policy.   See Preview

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Processes related to provided cloud services need to be established according to defined information security requirements.

Click here to see an example of a Supplier Security Policy.   See Preview

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Procedures and responsibilities for managing incidents need to be in place to ensure proper and prompt response.

Click here to see an example Incident Management Procedure.   See Preview

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Security events need to be assessed and classified properly to better allocate the available resources and to ensure prompt response.

Click here to see an example Incident Management Procedure.   See Preview

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Procedures on how to respond to incidents need to be documented to ensure a standardized response to security events.

Click here to see an example Incident Management Procedure.   See Preview

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Security incidents need to be analyzed in order to gain knowledge on how to prevent their recurrence.

Click here to see an example Incident Management Procedure, and Incident Log.   See Preview

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Procedures on how to collect evidence need to be in place to ensure they will be acceptable in the event that they are required during a legal process.

Click here to see an example Incident Management Procedure.   See Preview

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Requirements for continuity of information security need to be defined to ensure they are supporting the business even during a disruption event.

Procedures to ensure the continuity of information security during a crisis or a disaster need to be available to help speed up recovery of normal business operations and to support information protection during the restart of operations.

Exercising and testing need to be performed in order to ensure effective response in a real event.

Click here to see an example of a Disaster Recovery Plan.   See Preview

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ICT resources need to be planned, implemented, maintained, and tested considering business continuity objectives and ICT requirments.

Click here to see an example of a Disaster Recovery Plan.   See Preview

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All legislative, regulatory, contractual, and other security requirements need to be listed and documented to ensure a base for defining controls and compliance activities.

Click here to see an example of a List of Legal, Regulatory, Contractual and Other Requirements.   See Preview

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Procedures need to be available to ensure the enforcement of intellectual property rights, in particular, the use of licensed software.

Click here to see an example IT Security Policy.   See Preview

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All the records need to be protected according to identified regulatory, contractual, and other requirements.

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Personally identifiable information needs to be protected as required in laws and regulations.

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Information security needs to be regularly reviewed by an independent auditor to ensure the management system's suitability, adequacy, and effectiveness, and to assess opportunities for improvements.

Click here to see an example Internal Audit Procedure.   See Preview

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Managers need to regularly review if the security policies and procedures are performed properly in their areas of responsibility to ensure the controls' suitability, adequacy, and effectiveness, and to assess opportunities for improvements.

Information systems need to be regularly reviewed to check their compliance with the information security policies and standards to ensure their suitability, adequacy, and effectiveness, and to assess opportunities for improvements.

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Available documentation needs to help to ensure the proper operation and security of information processing resources.

Click here to see an example Security Procedures for IT Department.   See Preview

A.6 PEOPLE CONTROLS


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Background checks need to be done, according to your country's laws and business requirements, to avoid exposure of information to unnecessary risk.

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Before gaining access to information, employees and contractors need to be made aware of their information security responsibilities and agree to fulfill them.

Click here to see an example Confidentiality Statement, and Statement of Acceptance of ISMS Documents.   See Preview

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Employees and contractors need to be trained on the competencies required to fulfill their security duties and be aware of security issues relevant to the organization.

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A disciplinary process needs to be in place to ensure a systematic application of penalties against employees and contractors who have committed a security breach and to avoid allegations of unfair treatment.

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The organization needs to define information security obligations to be fulfilled after the termination of employment, and make employees and contractors aware of these responsibilities.

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The organization needs to ensure that all relevant confidentiality clauses to be included in agreements with third parties should be identified, reviewed, and documented.

Click here to see an example Confidentiality Statement.   See Preview

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Management needs to define policies for teleworking within the scope of the ISMS. The policies need to be appropriate to support information security and the business requirements.

Click here to see an example Bring Your Own Device (BYOD) Policy, Mobile Device and Teleworking Policy, and IT Security Policy.   See Preview

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Information security events and weaknesses need to be reported in a timely manner to minimize risks and damage to information, systems, and the business.

Click here to see an example of an Incident Management Procedure.   See Preview

A.7 PHYSICAL CONTROLS


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Physical areas need to offer an additional security layer to help protect sensitive information.

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The entrance to secure areas need to be protected with controls that allow only the authorized persons to enter.

Delivery and loading areas need to be controlled in such a way that unauthorized persons cannot enter the company premises.

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Secure areas need to be located in such a way that they are not visible to outsiders, and not easily reached from the outside.

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The organization's secure areas need to be continuously monitored.

Click here to see an example of Procedures for Working in Secure Areas.   See Preview

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Physical protections need to be in place to minimize risk related to external and environmental threats.

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Specific working procedures proportional to the sensitivity of the secure areas need to be in place to minimize incidents related to inappropriate actions.

Click here to see an example Procedures for Working in Secure Areas.   See Preview

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A policy needs to require users to remove papers and media, and lock their screens, when not present at their workstations.

Click here to see an example IT Security Policy, and Clear Desk and Clear Screen Policy.   See Preview

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Equipment needs to be sited in such a way to protect it from unauthorized access, and from environmental threats.

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Assets outside the organization's premises are exposed to more risks, and may require the application of stronger controls.

Click here to see an example IT Security Policy, and Mobile Device and Teleworking Policy.   See Preview

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The existence of storage media handling procedures ensures that all storage media need to receive treatment according to the classified information they handle.

Click here to see examples of the Information Classification Policy, Disposal and Destruction Policy , Security Procedures for IT Department, and IT Security Policy.   See Preview

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Protections such as uninterrupted power supply (UPS) need to be considered to prevent energy levels higher or lower beyond the manufacturer's specifications from damaging equipment.

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Power and telecommunication cables can be a entrance point to an attack against information and system's resources and need to be protected.

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To ensure systems' reliability, equipment needs to undergo maintenance procedures according to manufacturers’ specifications and good practices.

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All the information and licensed software need to be removed from media or equipment containing media when these media are disposed of.

Click here to see an example of the Disposal and Destruction Policy , and Security Procedures for IT Department.   See Preview

A.8 TECHNOLOGICAL CONTROLS


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Management needs to define policies for mobile device handling within the scope of the ISMS. The policies need to be appropriate to support information security and the business requirements.

No equipment needs to be left unsupervised, but if there is no alternative, recommendations need to be provided to guide users' behavior.

Click here to see an example Bring Your Own Device (BYOD) Policy, Mobile Device and Teleworking Policy, IT Security Policy, and Clear Desk and Clear Screen Policy.   See Preview

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A formal process to grant / revoke user access with privileged rights needs to be in place.

Click here to see an example Access Control Policy.   See Preview

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Access to databases and applications functions need to be restricted according to the Access Control Policy.

Click here to see an example Access Control Policy.   See Preview

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Source codes can have a huge impact to business systems if they are compromised, so they need to be handled with care and access to them should be restricted.

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Systems developed or acquired by the organization need to consider log-on systems as one of their security requirements according to the Access Control Policy.

Click here to see an example of an Access Control Policy.   See Preview

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Someone needs to monitor the use of resources and project the required capacity to ensure the maintenance of the accorded performance.

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Anti-virus software, and other software for malware protection, need to be in place, and properly configured and updated.

Click here to see an example IT Security Policy.   See Preview

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Someone needs to be in charge of collecting information about vulnerabilities, to speed up proper resolution of those identified as relevant to the organization.

Information systems need to be regularly reviewed to check their compliance with the information security policies and standards to ensure their suitability, adequacy, and effectiveness, and to assess opportunities for improvements.

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Configuration of hardware, software, services, and networks needs to be established, documented, implemented, monitored, and reviewed.

Click here to see an example of Security Procedures for IT Department.   See Preview

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Information in systems, devices, and storage media need to be deleted when no longer required.

Click here to see examples of the IT Security Policy and Disposal and Destruction Policy.   See Preview

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Data masking needs to consider access policies and business and legal requirements.

Click here to see examples of the Information Classification Policy, Access Control Policy, and Secure Development Policy.   See Preview

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Assets related to processing, storage or transmission of sensitive information need to have data leakage prevention measures implemented.

Click here to see examples of the Information Classification Policy, IT Security Policy, and Security Procedures for IT Department.   See Preview

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A backup policy needs to be in place and it needs to be performed according to this policy.

Click here to see an example of Backup Policy.   See Preview

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IT infrastructure needs to have redundancy to help fulfill the expectations during disaster events.

Click here to see an example of a Disaster Recovery Plan.   See Preview

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User logs, administrators' logs, faults, and other relevant events from IT systems need to be logged and protected against unauthorized access and modification.

Click here to see an example of Security Procedures for IT Department.   See Preview

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Someone needs to monitor for anomalous behavior, so that proper actions are taken to prevent the compromise of systems, networks, and applications.

Click here to see an example of Security Procedures for IT Department.   See Preview

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IT systems' clocks need to be synchronized with a single source of correct time to ensure precise event logging.

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Some utility tools can override the security controls of applications and systems and need to be strictly controlled, including limiting their access to a narrow circle of employees.

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There need to be defined rules and procedures to ensure that software installations are made in a proper and controlled way.

Click here to see an example IT Security Policy.   See Preview

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Networks need to be controlled to avoid information and systems compromise.

Click here to see an example Security Procedures for IT Department.   See Preview

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In-house and external network services need to have clear rules to protect information and systems, and these rules shall be defined and included in agreements.

Click here to see an example Security Procedures for IT Department.   See Preview

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Users, services, and systems need to be segregated in different networks to minimize risks of information compromise.

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Access to external websites needs to be controlled to decrease the risk of information compromise due to external malicious content.

Click here to see an example IT Security Policy, and Security Procedures for IT Department.   See Preview

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Management needs to define a Cryptographic Control Policy within the scope of the ISMS. The policy need to be appropriate to support information security and the business requirements.

Click here to see an example Policy on the Use of Encryption.   See Preview

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Software and systems need to incorporate security since early stages of development, oriented by rules that consider the risks those software and systems will be exposed to.

Click here to see an example Secure Development Policy.   See Preview

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Public networks need to be considered insecure and proper controls need to be in place to protect application information, and transaction information, that is transferred through them.

Click here to see an example Secure Development Policy.   See Preview

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Systems need to incorporate security since early stages of development, driven by principles for engineering security in their components and functions.

Click here to see an example Secure Development Policy.   See Preview

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Software code needs to be developed according to defined secure coding principles.

Click here to see an example of a Secure Development Policy.   See Preview

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Proper testing of security requirements implementation is critical and needs to be performed to ensure a system can achieve business and security objectives.

Criteria for accepting systems need to be defined to ensure a way to verify if all security and business needs were fulfilled.

Click here to see an example Secure Development Policy.   See Preview

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Outsourced development of systems needs to be monitored to ensure that business security requirements are properly fulfilled.

Click here to see an example Secure Development Policy, Supplier Security Policy, and Security Clauses for Suppliers and Partners.   See Preview

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Separate environments need to be implemented to minimize risks related to unauthorized access or modification of information or resources, or the environments themselves.

Click here to see an example Secure Development Policy.   See Preview

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All the changes to IT systems, new or existing, and to other processes that could affect information security, need to be properly controlled, so only critical and relevant changes need to be allowed to be made, with change control and testing procedures in place to minimize information security risks during changes.

Click here to see an example Security Procedures for IT Department, Secure Development Policy, and Change Management Policy.   See Preview

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Test data need to be selected in a way to not allow inference of sensitive business data, while still being useful to validate a system.

Click here to see an example Secure Development Policy.   See Preview

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Audits of production systems need to be planned and executed in a way to not increase the risk of disruption of those systems.
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