Smart ISO solutions

Characteristics of online tools for ISO 27001 security incidents

Unfortunately, security incidents cannot be avoided – no matter how hard you try, something will always happen that will damage your information. ISO 27001, a leading information security standard, requires you to record all the security incidents – but why is this needed, and what is the best way to do it? ISO 27001 requirements regarding security incidents ISO 27001 defines a security incident as an unwanted event that could endanger the confidentiality, integrity, or availability of information, whereas an…

Read more...

Using ISO software vs. online tools vs. documentation templates

When you start your ISO 9001, ISO 14001, or ISO 27001 project, or a project related to any other ISO standard, you have to make some very important decisions – one of those decisions is if you’re going to use a consultant. If you decide not to use one (which is a trend lately), then you have to decide what kind of online support you can get for your implementation. Basically, you have three types of providers that offer support…

Read more...

What kind of online tool to use for nonconformities in ISO management standards

Once you start implementing ISO 9001, ISO 14001, ISO 27001, or any other ISO management standard, you very soon realize these two facts: (1) no matter how hard you try, there will always be some mistakes in your system; and (2) ISO standards require you to record those mistakes in a formal way – i.e., as nonconformities. So, what exactly do ISO standards require for recording nonconformities, and why is this important? What are nonconformities? First of all, what does…

Read more...

What kind of Document Management System (DMS) do you need for handling ISO documents?

If you’re starting to implement ISO 9001, ISO 14001, ISO 27001, or any other ISO management standard, one of the first concerns you probably have is how to handle the policies, procedures, and other documents you’ll produce. Should you use Dropbox? Or SharePoint? Or simply keep the files on local disk and deliver them through email? What do the ISO standards require of a DMS? Let’s see first what exactly you need to comply with – clause 7.5 (which specifies…

Read more...