Understanding the Process Approach
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Language
English
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Duration
2 hours
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Level
Intermediate
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Format
Live virtual training
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This live, interactive virtual training is conducted by a top Advisera expert, who will work with a small group using practical examples that will help you understand what the process approach is, and how to model an organization by using the process approach.
Who should attend
- Consultants
- Management representatives
- Quality managers
- Security managers
What will I learn?
- How to implement the process approach principle and adapt it for your company
- How to determine the main processes in your company
- How to determine the supporting processes in your company
- How to name the processes
Benefits
- Superb understanding of the process approach
- Ability to define the organization’s scope, process inputs, and process outputs
- Ability to develop a process map for any type of company
- Ability to present the organization’s model through processes
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As part of the training, you will go through the following exercises:
Defining the organization’s scope, inputs, and outputs
Based on the provided case study, you will need to define the scope of the organization, main outputs and inputs, and relevant parties.
Designing the model based on the process approach
You will need to define a high-level route of a request, 3-6 processes maximum, from the main inputs to the main outputs.
Defining the resources needed to support the process
Based on the drawing you made in the previous exercise, for each process you will need to add the necessary resources and who will supply those resources.
How is the management system managed and improved?
You will need to define the process of how top management manages and improves the management system, and add this process to the drawing you’ve made in the previous exercises.
Naming the processes
During the exercise, you will need to name each of the processes you have drawn; the expert will provide you practical advice and best practices for how to name a process.
Presenting the model of the organization through processes
In the final exercise of this training, you will need to write a description of the organization, which, together with the process-based model you have developed, can be used in the Quality Manual or any high-level introduction to the QMS of an organization.
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In which language are the live virtual trainings delivered?
Live virtual trainings are currently delivered in English only. Contact us if you would like the trainings to be delivered in other languages.
How is the live virtual training delivered?
Live virtual training is delivered via Zoom, offering you a full video and audio experience with our expert trainer.
What do I need to participate in the live virtual training?
Once you purchase access to the live virtual training, you will need a computer with any internet browser, a video camera (optional), speakers, and a microphone.
Why do I need speakers and a microphone?
The training is interactive, and during the training you will need to complete the exercises and present your ideas to the expert in order for the expert to be able to guide you and provide you with the best learning experience.
Is the number of seats limited?
Yes, in order to keep the training at its best quality, we allow a maximum of 10 students per live virtual training.
Live Virtual Training
Currently, we don't have scheduled live virtual training, please submit your interest, and we will contact you once we schedule the date.
Trainer
Carlos Pereira da Cruz
Carlos Pereira da Cruz has 30 years of experience helping various organizations including industrial, healthcare, and service companies in the implementation of management systems.
He is certified as a Lead Auditor for ISO 9001 and ISO 14001, with vast experience as a consultant, certification auditor, trainer, and author of various books and articles related to the ISO 9001 and ISO 14001 standards.
His main concern has been incorporating a business point of view with a strong focus on results when implementing or reviewing management systems.
He has an MSc in Chemical Engineering and a post-graduation on Quality Engineering from CEQUAL.
Benefits
Certificate issued by Advisera
Learn from Advisera top experts
Practice through real-life examples
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