Mark Hammar
May 23, 2018
Implementation, maintenance, training, and knowledge products for Information Security Management Systems (ISMS) according to the ISO 27001 standard.
Automate your ISMS implementation and maintenance with the Risk Register, Statement of Applicability, and wizards for all required documents.
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Compliance and training products for critical infrastructure organizations for the European Union’s Network and Information Systems cybersecurity directive.
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Implementation, training, and knowledge products for Quality Management Systems (QMS) according to the ISO 9001 standard.
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Implementation, training, and knowledge products for Environmental Management Systems (EMS) according to the ISO 14001 standard.
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Implementation and training products for Occupational Health & Safety Management Systems (OHSMS) according to the ISO 45001 standard.
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Implementation and training products for medical device Quality Management Systems (QMS) according to the ISO 13485 standard.
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Compliance products for the European Union’s Medical Device Regulation.
All required policies, procedures, and forms to comply with the EU MDR.
Implementation products for Information Technology Service Management Systems (ITSMS) according to the ISO 20000 standard.
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Implementation products for Business Continuity Management Systems (BCMS) according to the ISO 22301 standard.
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Implementation products for testing and calibration laboratories according to the ISO 17025 standard.
All required policies, procedures, and forms to implement ISO 17025 in a laboratory.
Implementation products for automotive Quality Management Systems (QMS) according to the IATF 16949 standard.
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Implementation products for aerospace Quality Management Systems (QMS) according to the AS9100 standard.
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Implementation, maintenance, training, and knowledge products for consultancies.
Handle multiple ISO 27001 projects by automating repetitive tasks during ISMS implementation.
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Organize company-wide cybersecurity awareness program for your client’s employees and support a successful cybersecurity program.
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Find new clients, potential partners, and collaborators and meet a community of like-minded professionals locally and globally.
Implementation, maintenance, training, and knowledge products for the IT industry.
Automate your ISMS implementation and maintenance with the Risk Register, Statement of Applicability, and wizards for all required documents.
Documentation to comply with ISO 27001 (cybersecurity), ISO 22301 (business continuity), ISO 20000 (IT service management), GDPR (privacy), and NIS 2 (critical infrastructure cybersecurity).
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Compliance, training, and knowledge products for essential and important organizations.
Documentation to comply with NIS 2 (cybersecurity), GDPR (privacy), ISO 27001 (cybersecurity), and ISO 22301 (business continuity).
Company-wide training program for employees and senior management to comply with Article 20 of the NIS 2 cybersecurity directive.
Accredited courses for individuals and security professionals who want the highest-quality training and certification.
Get instant answers to any questions related to ISO 27001 and the ISMS using Advisera’s proprietary AI-powered knowledge base.
Implementation, training, and knowledge products for manufacturing companies.
Documentation to comply with ISO 9001 (quality), ISO 14001 (environmental), and ISO 45001 (health & safety), and NIS 2 (critical infrastructure cybersecurity).
Company-wide cybersecurity awareness program for all employees, to decrease incidents and support a successful cybersecurity program.
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Implementation, training, and knowledge products for transportation & distribution companies.
Documentation to comply with ISO 9001 (quality), ISO 14001 (environmental), and ISO 45001 (health & safety), and NIS 2 (critical infrastructure cybersecurity).
Company-wide cybersecurity awareness program for all employees, to decrease incidents and support a successful cybersecurity program.
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Implementation, training, and knowledge products for schools, universities, and other educational organizations.
Documentation to comply with ISO 27001 (cybersecurity), ISO 9001 (quality), and GDPR (privacy).
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Get instant answers to any questions related to ISO 27001 (ISMS) and ISO 9001 (QMS) using Advisera’s proprietary AI-powered knowledge base.
Implementation, maintenance, training, and knowledge products for telecoms.
Automate your ISMS implementation and maintenance with the Risk Register, Statement of Applicability, and wizards for all required documents.
Documentation to comply with ISO 27001 (cybersecurity), ISO 22301 (business continuity), ISO 20000 (IT service management), GDPR (privacy), and NIS 2 (critical infrastructure cybersecurity).
Company-wide cybersecurity awareness program for all employees, to decrease incidents and support a successful cybersecurity program.
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Get instant answers to any questions related to ISO 27001 and the ISMS using Advisera’s proprietary AI-powered knowledge base.
Implementation, maintenance, training, and knowledge products for banks, insurance companies, and other financial organizations.
Automate your ISMS implementation and maintenance with the Risk Register, Statement of Applicability, and wizards for all required documents.
Documentation to comply with ISO 27001 (cybersecurity), ISO 22301 (business continuity), GDPR (privacy), and NIS 2 (critical infrastructure cybersecurity).
Company-wide cybersecurity awareness program for all employees, to decrease incidents and support a successful cybersecurity program.
Accredited courses for individuals and security professionals who want the highest-quality training and certification.
Get instant answers to any questions related to ISO 27001 and the ISMS using Advisera’s proprietary AI-powered knowledge base.
Implementation, training, and knowledge products for local, regional, and national government entities.
Documentation to comply with ISO 27001 (cybersecurity), ISO 9001 (quality), GDPR (privacy), and NIS 2 (critical infrastructure cybersecurity).
Company-wide cybersecurity awareness program for all employees, to decrease incidents and support a successful cybersecurity program.
Accredited courses for individuals and professionals who want the highest-quality training and certification.
Get instant answers to any questions related to ISO 27001 (ISMS) and ISO 9001 (QMS) using Advisera’s proprietary AI-powered knowledge base.
Implementation, training, and knowledge products for hospitals and other health organizations.
Documentation to comply with ISO 27001 (cybersecurity), ISO 9001 (quality), ISO 14001 (environmental), ISO 45001 (health & safety), NIS 2 (critical infrastructure cybersecurity) and GDPR (privacy).
Company-wide cybersecurity awareness program for all employees, to decrease incidents and support a successful cybersecurity program.
Accredited courses for individuals and professionals who want the highest-quality training and certification.
Get instant answers to any questions related to ISO 27001 (ISMS), ISO 9001 (QMS), and ISO 14001 (EMS) using Advisera’s proprietary AI-powered knowledge base.
Implementation, training, and knowledge products for the medical device industry.
Documentation to comply with MDR and ISO 13485 (medical device), ISO 27001 (cybersecurity), ISO 9001 (quality), ISO 14001 (environmental), ISO 45001 (health & safety), NIS 2 (critical infrastructure cybersecurity) and GDPR (privacy).
Company-wide cybersecurity awareness program for all employees, to decrease incidents and support a successful cybersecurity program.
Accredited courses for individuals and professionals who want the highest-quality training and certification.
Get instant answers to any questions related to ISO 27001 (ISMS), ISO 9001 (QMS), and ISO 14001 (EMS) using Advisera’s proprietary AI-powered knowledge base.
Implementation, training, and knowledge products for the aerospace industry.
Documentation to comply with AS9100 (aerospace), ISO 9001 (quality), ISO 14001 (environmental), and ISO 45001 (health & safety), and NIS 2 (critical infrastructure cybersecurity).
Company-wide cybersecurity awareness program for all employees, to decrease incidents and support a successful cybersecurity program.
Accredited courses for individuals and professionals who want the highest-quality training and certification.
Get instant answers to any questions related to ISO 9001 (QMS) and ISO 14001 (EMS) using Advisera’s proprietary AI-powered knowledge base.
Implementation, training, and knowledge products for the automotive industry.
Documentation to comply with IATF 16949 (automotive), ISO 9001 (quality), ISO 14001 (environmental), and ISO 45001 (health & safety), and NIS 2 (critical infrastructure cybersecurity).
Company-wide cybersecurity awareness program for all employees, to decrease incidents and support a successful cybersecurity program.
Accredited courses for individuals and professionals who want the highest-quality training and certification.
Get instant answers to any questions related to ISO 9001 (QMS) and ISO 14001 (EMS) using Advisera’s proprietary AI-powered knowledge base.
Implementation, training, and knowledge products for laboratories.
Documentation to comply with ISO 17025 (testing and calibration laboratories), ISO 9001 (quality), and NIS 2 (critical infrastructure cybersecurity).
Company-wide cybersecurity awareness program for all employees, to decrease incidents and support a successful cybersecurity program.
Accredited courses for individuals and quality professionals who want the highest-quality training and certification.
Get instant answers to any questions related to ISO 9001 and the QMS using Advisera’s proprietary AI-powered knowledge base.
If you are asking your suppliers to have a Quality Management System (QMS) that is based on ISO 9001:2015, you have reasons for doing so. Maybe you want to reduce the risk of products, processes and services resulting in poor results, or maybe your customers require you to use certified suppliers. Whatever the reason for requesting a QMS certificate, you want to ensure that a supplier sends you a copy of an authentic certification. But what do you do when you suspect that the certificate is false?
Here are a few things to consider if this happens:
It may surprise you, but the concern about false certifications is not included in the ISO 9001 standard. The standard is simply a set of requirements that can be implemented to provide a company with a QMS that will help them deliver products and services that meet customer needs and improve customer satisfaction. How this is done by the organization, and how they gain certification, is not included because certification of the QMS is not a mandatory requirement.
So, why would a company falsify a certificate? It is hard to say, and every organization that does this probably has different reasons. It could be because they are concerned about the expense of hiring a certification body to audit them. It could be because they are worried about what will be found during the certification audit. It may even be that they just want to claim certification without having done any of the preparation and implementation required. Whatever the reason, without a valid certification you do not know that any QMS they might have in place has been verified against the ISO 9001:2015 requirements.
For more on what the certification auditors will ask during the audit see this article What questions to expect on the ISO 9001 certification audit.
The first thing to remember is that an organization cannot certify their own QMS; this needs to be done by an accredited certification body. To better understand what to look for it is helpful to know how certification works.
The process for how certification works goes like this: the International Organization for Standardization (ISO) issues a standard, and an organization will implement the standard. The organization will hire a certification body to audit their system and issue an accredited certificate that the system meets the standard requirements. In order to be allowed to do this, the certification body needs to be accredited by the national accreditation body who monitors their work. In turn, the national accreditation body must be authorized by the International Accreditation Forum (IAF).
So, each certificate should include the registration/certification number, the name of the certification body and the name of the accreditation body. If there is no certification or accreditation body, then the certificate is definitely false. If there are a certification and accreditation body identified, then you can start the process of looking to find out if the certification body is properly accredited. The way to do this is as follows:
This may seem simplified, but if you follow the above process and find that those who claim to have issued a certificate are not on the maintained approval listing, then the certification is not valid.
For more on what you should do to evaluate suppliers see this article, How to evaluate supplier performance according to ISO 9001:2015.
If you have good reasons to ask your suppliers for certification to ISO 9001:2015, then it is obvious that a supplier with a false certificate should not be used by your organization. Use your internal process to find another supplier who can satisfy your needs. You may also notify ISO about your suspicions of a company who has a false certificate; this can easily be done at https://www.iso.org/complaints.html. This can help the ISO group to better investigate this problem.
Those of us who know the benefits of having a certified QMS may be mystified by an organization that would falsify their certification. Unfortunately, this practice is occurring with some organizations and needs to be monitored. As with any other requirement if you have any providers of external processes, products or services, you want to ensure that the requirement for a certified QMS is met. After all, if a supplier would misrepresent their ability to meet this simple requirement, what else are they hiding?
For more information on how to suggest your supplier the right certification body see this free whitepaper: List of questions to ask an ISO 9001 certification body.
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