Integrating an AS9100 Quality Management System into business processes
Philip F. Scott
The AS9100 Quality Management System (QMS) standard anticipated that organizations would make customer satisfaction and continual improvement cornerstones of their...
The AS9100 Quality Management System (QMS) standard anticipated that organizations would make customer satisfaction and continual improvement cornerstones of their business strategy. Elements of the standard implicitly supported this. However, some organizations achieved certification without...
