All posts by: Dejan Kosutic

How to use ISO standards to address a pandemic

Dejan Kosutic

There is no doubt that each pandemic causes damage to businesses worldwide – not only is there the problem of a decrease (or, in some cases, a sharp increase) in demand for products or services, but there is also the problem of how to organize a company to deliver their products and services in a…

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3 strategic options to implement any ISO standard

Dejan Kosutic

If you’re considering the implementation of ISO 27001, ISO 9001, ISO 14001, ISO 20000, or any other ISO management standard, you’re probably overwhelmed with various approaches on how to start and finish such project successfully. In my opinion, there are three basic options to implement these standards: (1) do it completely using your own employees,…

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Accreditation vs. certification vs. registration in the ISO world

Dejan Kosutic

Things with ISO standards can get really complicated: there are many ISO management standards – the most popular ones are ISO 9001, ISO 14001, ISO 27001, ISO 22301, ISO 20000, etc. – and there are a multitude of ways to get accredited/certified/registered related to those standards. But, that’s not all – there is a difference…

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Infographic: The brain of an ISO auditor – What to expect at a certification audit

Dejan Kosutic

  If your company is going for the ISO certification (e.g., ISO 9001, ISO 14001, OHSAS 18001, ISO 20000, ISO 22000, ISO 22301, or ISO 27001), you’re probably not very happy about it – certification auditors are usually perceived as persons who are not very open minded and who will insist on a whole bunch…

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How to approach an auditor in a certification audit

Dejan Kosutic

If you’re going for the certification audit, you are probably wondering how to approach the auditor. In my opinion, the most important thing is not to forget that auditors are only people, and no matter how professional they are, they will always be glad if you treat them fairly; on the other hand, treat them…

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