How to create an ISO 20000 internal audit checklist
Branimir Valentic
Implementation and management of an ISO 20000-based Service Management System (SMS) has many challenges. But, sooner or later, organizations overcome...
Implementation and management of an ISO 20000-based Service Management System (SMS) has many challenges. But, sooner or later, organizations overcome them. One element of the SMS that companies must always keep their eyes on is...
