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Webinar on-demand
Other webinars

Free webinar – 14 Steps for the ISO 20000 Implementation

Presenter (in English): Branimir Valentic

Branimir Valentic
This free webinar will provide you with all the necessary information to plan your ISO 20000-1 implementation successfully: from getting management buy-in, through organizing the implementation, to the setup of post-implementation activities. You will see which 14 steps you need to take to get full control of all implementation activities, how to communicate with your management, benefits, and options for the implementation.

Language: English

Format: Recorded webinar

Duration: 58m 17s

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Register for this webinar to learn about:

  • ISO 20000 family of standards
  • 14 steps towards the certification
  • How to sell the idea to management
  • Implementation
  • Biggest challenges in implementation

Target audience:

This training is designed for managers, consultants, and experts, including:

  • People looking for practice in ISO 20000-1 implementation
  • People responsible for the SMS implementation project
  • People looking for best practice in SMS / IT service management implementation and management
  • Consultants in ISO 20000
  • Managers responsible for IT service delivery

Presented by: Branimir Valentic

Branimir Valentic

Branimir Valentic is an IT governance and ITIL and ISO 20000 expert. He has deep and practical experience in ITIL & ISO 20000 implementation.

Branimir is an expert in IT service management (consultancy, training, and tools), IT governance (training and consulting), project management, and consultancy in IT and telecommunication. He holds the following certificates: ITIL Expert, ITIL4 Managing Professional, ISO 20000, ISMS Lead Auditor, and PRINCE2 Practitioner.

Related Frequently Asked Questions

In which language are the webinars delivered?

Live online trainings via webinars are currently delivered in English only. However, we plan to deliver some of the trainings in other languages, too.

Are these trainings held in person, at a specific venue?

No, all our live online trainings are delivered through Internet only, via webinars. Webinars enable you to experience both audio and video presentation from our presenter/trainer.

What do I need to watch the webinars on Demand (recording of live online streaming)?

You just need your computer with a browser - webinar recordings can be watched as any other video on the internet, e.g. on YouTube.

How many times can I watch the webinar recordings?

The number of views is not limited - you can watch the recordings as many times you wish.

Learn more about the 20000Academy

20000Academy is one of the Academies of Advisera.com. Advisera specializes in helping organizations implement top international standards and frameworks such as EU GDPR, ISO 27001, ISO 9001, ISO 13485, ISO 14001, ISO 45001, IATF 16949, ISO/IEC 17025, AS9100, and ISO 20000. Over the years, Advisera has become a global leader in the provision of web-based training and documentation developed by the leading experts.

Our products are of best-in-class quality. With a proven performance record of successful implementations in more than 100 countries, our world-class customer support ensures success. Read more about the 20000Academy here.

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