- Documentation
See our product tour or contact our main ITIL/ISO 20000 expert who is here to assist you in your implementation.
- Books
PREPARING FOR ISO CERTIFICATION AUDIT: A PLAIN ENGLISH GUIDE
In this book Dejan Kosutic, an author and experienced ISO consultant, is giving away his practical know-how on preparing for ISO certification audits. No matter if you are new or experienced in the field, this book gives you everything you will ever need to learn more about certification audits.
Managing ISO Documentation: A Plain English Guide
In this book Dejan Kosutic, an author and experienced ISO consultant, is giving away his practical know-how on managing documentation. No matter if you are new or experienced in the field, this book gives you everything you will ever need to learn on how to handle ISO documents.
Preparations for the ISO Implementation Project: A Plain English Guide
In this book Dejan Kosutic, an author and experienced ISO consultant, is giving away his practical know-how on preparing for ISO implementation. No matter if you are new or experienced in the field, this book gives you everything you will ever need to learn about preparations for ISO implementation projects.
ISO Internal Audit: A Plain English Guide
In this book Dejan Kosutic, an author and experienced ISO consultant, is giving away his practical know-how on ISO internal audits. No matter if you are new or experienced in the field, this book gives you everything you will ever need to learn and more about internal audits.
Implement ITIL® and ISO 20000 effortlessly
No stress, and no consultant required.
Implement your own ITIL and ISO 20000 and achieve certification with the help of our guided documentation.
Learn with online tools and courses; ask our experts for support whenever you need it.
WHERE TO START WITH ITIL/ISO 20000?
What should you do first?
Understand which stage you’re in, and your next steps.
Look at your options
Try it alone, hire a consultant, or do it yourself with support.
Find out how to do it yourself
All the resources and tools necessary to do it yourself with our help.
Start the implementation
Get all the guidance, support, and even the documentation templates.
Get management buy-in
Prepare a well-crafted presentation to win over your teams.
Get prepared
Organize your project and get to know the people and resources required.
ITIL/ISO 20000 Webinars
Hear what the experts have to say
An overview of the ITIL Change Management Process [free webinar]
Available as: ,
Date: Wednesday - October 4, 2017
The basic elements of ITIL Service Asset and Configuration Management (SACM) [free webinar]
Available as: ,
Date: Wednesday - October 18, 2017
ITIL Incident Management Process Demystified [free webinar]
Available as: ,
Date: Thursday - November 2, 2017
Why choose 20000Academy?
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ITIL and ISO 20000 implementation.
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OUR PARTNERS
- Exemplar Global (formerly RABQSA) is leading international
authority in certification of training providers. - ITIL® is a registered trade mark of AXELOS Limited.
Used under licence of AXELOS Limited. All rights reserved. - DNV GL Business Assurance is one of the leading providers of
accredited management systems certification.
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