- Documentation
See our product tour or contact our main ITIL/ISO 20000 expert who is here to assist you in your implementation.
- Books
PREPARING FOR ISO CERTIFICATION AUDIT: A PLAIN ENGLISH GUIDE
In this book Dejan Kosutic, an author and experienced ISO consultant, is giving away his practical know-how on preparing for ISO certification audits. No matter if you are new or experienced in the field, this book gives you everything you will ever need to learn more about certification audits.
Managing ISO Documentation: A Plain English Guide
In this book Dejan Kosutic, an author and experienced ISO consultant, is giving away his practical know-how on managing documentation. No matter if you are new or experienced in the field, this book gives you everything you will ever need to learn on how to handle ISO documents.
Preparations for the ISO Implementation Project: A Plain English Guide
In this book Dejan Kosutic, an author and experienced ISO consultant, is giving away his practical know-how on preparing for ISO implementation. No matter if you are new or experienced in the field, this book gives you everything you will ever need to learn about preparations for ISO implementation projects.
ISO Internal Audit: A Plain English Guide
In this book Dejan Kosutic, an author and experienced ISO consultant, is giving away his practical know-how on ISO internal audits. No matter if you are new or experienced in the field, this book gives you everything you will ever need to learn and more about internal audits.
- Tools
Conformio is a smart online tool for ISO compliance - implement and maintain ISO 9001, ISO 14001, or ISO 27001 in your company with ease. Streamline your team effort with a single tool for managing documents, projects, and communication.
START FOR FREEITIL Gap Analysis Tool
While performing daily IT Service Management activities i.e. supporting your users, maintaining the services…etc. you are performing activities which are part of your internal processes. How efficient are they? Is something missing? What is the best practice? You can compare your processes, functions and activities with best practice that other colleagues are using – by implementing ITIL.
ACCESS THE TOOLISO 20000 Gap Analysis Tool
The ISO 20000 is a Service Management System (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery and improvement of services to fulfil service requirements. The ISO 20000 Gap Analysis Tool can be used to check your organizations conformability with ISO 20000 requirements.
ACCESS THE TOOL
Implement ITIL® and ISO 20000 effortlessly
No stress, and no consultant required.
Implement your own ITIL and ISO 20000 and achieve certification with the help of our guided documentation.
Learn with online tools and courses; ask our experts for support whenever you need it.
WHERE TO START WITH ITIL/ISO 20000?
What should you do first?
Understand which stage you’re in, and your next steps.
Look at your options
Try it alone, hire a consultant, or do it yourself with support.
Find out how to do it yourself
All the resources and tools necessary to do it yourself with our help.
Start the implementation
Get all the guidance, support, and even the documentation templates.
Get management buy-in
Prepare a well-crafted presentation to win over your teams.
Get prepared
Organize your project and get to know the people and resources required.
ITIL/ISO 20000 Webinars
Hear what the experts have to say
ITIL Incident Management Process Demystified [free webinar]
Available as: ,
Date: Wednesday - September 6, 2017
How to sell ISO consulting services [free webinar]
Available as: ,
Date: Wednesday - September 13, 2017
How to use a Documentation Toolkit for the implementation of ITIL / ISO 20000 [free webinar]
Available as: ,
Date: Wednesday - September 20, 2017
Why choose 20000Academy?
Created by Experts
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ITIL and ISO 20000 experts.
Quick and Easy
You’ll save time, money, and effort in your
ITIL and ISO 20000 implementation.
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here to help you.
OUR PARTNERS
Exemplar Global (formerly RABQSA) is leading international
authority in certification of training providers.
ITIL® is a registered trade mark of AXELOS Limited.
Used under licence of AXELOS Limited. All rights reserved.
DNV GL Business Assurance is one of the leading providers of
accredited management systems certification.
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ITIL® is a registered trade mark of AXELOS Limited. Reproduced under licence from AXELOS Limited. All rights reserved.
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