You really can implement ITIL® and ISO 20000 by yourself – all you need is our documentation toolkits, along with included guidance and support. Our toolkits and other resources were developed for ease of use and to be understandable, with no expert knowledge required.
What’s more, here at the 20000Academy, we eliminate the stress and headache that can come with doing it yourself, and you’ll eliminate the huge price tag that comes with a consultant.
We’ve calculated your savings, and we estimate that you will save over 90% compared to the cost of a consultant. In other words, you’ll save thousands of dollars – with no drop in quality!
Knowing what documents and records are necessary for ISO/IEC 20000-1:2011 can be confusing. This white paper clarifies exactly what documentation you need, as well as outlining non-mandatory documents that are commonly used. It also offers help on structuring these documents, in a straightforward and easy-to-follow format.Download now
Implementation of the ITIL processes, i.e., functions requires proper planning in order to be fully functional once support for live services starts. So, every process needs documentation to describe its purpose, activities, roles, and measurement. This is a prerequisite for a managed and controlled IT Service Management environment. Once the processes/functions become operational, additional documents will be generated. This list enables you to get a clear picture and understanding of which documents are needed for efficient management of processes and functions according to the ITIL framework.Download now
Conformio is an out-of-the-box online software solution that provides your small or mid-sized business with clear steps to implement compliance and privacy projects, and helps you maintain your compliance documents and processes all in one place.
Date: Wednesday - March 18, 2020
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