Carlos Pereira da Cruz
October 15, 2019
Implementation, maintenance, training, and knowledge products for Information Security Management Systems (ISMS) according to the ISO 27001 standard.
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All required policies, procedures, and forms to implement an ISMS according to ISO 27001.
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Compliance and training products for critical infrastructure organizations for the European Union’s Network and Information Systems cybersecurity directive.
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Company-wide training program for employees and senior management to comply with Article 20 of the NIS 2 cybersecurity directive.
Compliance and training products for personal data protection according to the European Union’s General Data Protection Regulation.
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Implementation, training, and knowledge products for Quality Management Systems (QMS) according to the ISO 9001 standard.
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Accredited courses for individuals and quality professionals who want the highest-quality training and certification.
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Implementation, training, and knowledge products for Environmental Management Systems (EMS) according to the ISO 14001 standard.
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Implementation and training products for Occupational Health & Safety Management Systems (OHSMS) according to the ISO 45001 standard.
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Implementation and training products for medical device Quality Management Systems (QMS) according to the ISO 13485 standard.
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Accredited courses for individuals and medical device professionals who want the highest-quality training and certification.
Compliance products for the European Union’s Medical Device Regulation.
All required policies, procedures, and forms to comply with the EU MDR.
Implementation products for Information Technology Service Management Systems (ITSMS) according to the ISO 20000 standard.
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Implementation products for Business Continuity Management Systems (BCMS) according to the ISO 22301 standard.
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Implementation products for testing and calibration laboratories according to the ISO 17025 standard.
All required policies, procedures, and forms to implement ISO 17025 in a laboratory.
Implementation products for automotive Quality Management Systems (QMS) according to the IATF 16949 standard.
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Implementation products for aerospace Quality Management Systems (QMS) according to the AS9100 standard.
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Implementation, maintenance, training, and knowledge products for consultancies.
Handle multiple ISO 27001 projects by automating repetitive tasks during ISMS implementation.
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Organize company-wide cybersecurity awareness program for your client’s employees and support a successful cybersecurity program.
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Implementation, maintenance, training, and knowledge products for the IT industry.
Automate your ISMS implementation and maintenance with the Risk Register, Statement of Applicability, and wizards for all required documents.
Documentation to comply with ISO 27001 (cybersecurity), ISO 22301 (business continuity), ISO 20000 (IT service management), GDPR (privacy), and NIS 2 (critical infrastructure cybersecurity).
Company-wide cybersecurity awareness program for all employees, to decrease incidents and support a successful cybersecurity program.
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Get instant answers to any questions related to ISO 27001 and the ISMS using Advisera’s proprietary AI-powered knowledge base.
Compliance, training, and knowledge products for essential and important organizations.
Documentation to comply with NIS 2 (cybersecurity), GDPR (privacy), ISO 27001 (cybersecurity), and ISO 22301 (business continuity).
Company-wide training program for employees and senior management to comply with Article 20 of the NIS 2 cybersecurity directive.
Accredited courses for individuals and security professionals who want the highest-quality training and certification.
Get instant answers to any questions related to ISO 27001 and the ISMS using Advisera’s proprietary AI-powered knowledge base.
Implementation, training, and knowledge products for manufacturing companies.
Documentation to comply with ISO 9001 (quality), ISO 14001 (environmental), and ISO 45001 (health & safety), and NIS 2 (critical infrastructure cybersecurity).
Company-wide cybersecurity awareness program for all employees, to decrease incidents and support a successful cybersecurity program.
Accredited courses for individuals and professionals who want the highest-quality training and certification.
Get instant answers to any questions related to ISO 9001 (QMS) and ISO 14001 (EMS) using Advisera’s proprietary AI-powered knowledge base.
Implementation, training, and knowledge products for transportation & distribution companies.
Documentation to comply with ISO 9001 (quality), ISO 14001 (environmental), and ISO 45001 (health & safety), and NIS 2 (critical infrastructure cybersecurity).
Company-wide cybersecurity awareness program for all employees, to decrease incidents and support a successful cybersecurity program.
Accredited courses for individuals and professionals who want the highest-quality training and certification.
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Implementation, training, and knowledge products for schools, universities, and other educational organizations.
Documentation to comply with ISO 27001 (cybersecurity), ISO 9001 (quality), and GDPR (privacy).
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Get instant answers to any questions related to ISO 27001 (ISMS) and ISO 9001 (QMS) using Advisera’s proprietary AI-powered knowledge base.
Implementation, maintenance, training, and knowledge products for telecoms.
Automate your ISMS implementation and maintenance with the Risk Register, Statement of Applicability, and wizards for all required documents.
Documentation to comply with ISO 27001 (cybersecurity), ISO 22301 (business continuity), ISO 20000 (IT service management), GDPR (privacy), and NIS 2 (critical infrastructure cybersecurity).
Company-wide cybersecurity awareness program for all employees, to decrease incidents and support a successful cybersecurity program.
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Get instant answers to any questions related to ISO 27001 and the ISMS using Advisera’s proprietary AI-powered knowledge base.
Implementation, maintenance, training, and knowledge products for banks, insurance companies, and other financial organizations.
Automate your ISMS implementation and maintenance with the Risk Register, Statement of Applicability, and wizards for all required documents.
Documentation to comply with ISO 27001 (cybersecurity), ISO 22301 (business continuity), GDPR (privacy), and NIS 2 (critical infrastructure cybersecurity).
Company-wide cybersecurity awareness program for all employees, to decrease incidents and support a successful cybersecurity program.
Accredited courses for individuals and security professionals who want the highest-quality training and certification.
Get instant answers to any questions related to ISO 27001 and the ISMS using Advisera’s proprietary AI-powered knowledge base.
Implementation, training, and knowledge products for local, regional, and national government entities.
Documentation to comply with ISO 27001 (cybersecurity), ISO 9001 (quality), GDPR (privacy), and NIS 2 (critical infrastructure cybersecurity).
Company-wide cybersecurity awareness program for all employees, to decrease incidents and support a successful cybersecurity program.
Accredited courses for individuals and professionals who want the highest-quality training and certification.
Get instant answers to any questions related to ISO 27001 (ISMS) and ISO 9001 (QMS) using Advisera’s proprietary AI-powered knowledge base.
Implementation, training, and knowledge products for hospitals and other health organizations.
Documentation to comply with ISO 27001 (cybersecurity), ISO 9001 (quality), ISO 14001 (environmental), ISO 45001 (health & safety), NIS 2 (critical infrastructure cybersecurity) and GDPR (privacy).
Company-wide cybersecurity awareness program for all employees, to decrease incidents and support a successful cybersecurity program.
Accredited courses for individuals and professionals who want the highest-quality training and certification.
Get instant answers to any questions related to ISO 27001 (ISMS), ISO 9001 (QMS), and ISO 14001 (EMS) using Advisera’s proprietary AI-powered knowledge base.
Implementation, training, and knowledge products for the medical device industry.
Documentation to comply with MDR and ISO 13485 (medical device), ISO 27001 (cybersecurity), ISO 9001 (quality), ISO 14001 (environmental), ISO 45001 (health & safety), NIS 2 (critical infrastructure cybersecurity) and GDPR (privacy).
Company-wide cybersecurity awareness program for all employees, to decrease incidents and support a successful cybersecurity program.
Accredited courses for individuals and professionals who want the highest-quality training and certification.
Get instant answers to any questions related to ISO 27001 (ISMS), ISO 9001 (QMS), and ISO 14001 (EMS) using Advisera’s proprietary AI-powered knowledge base.
Implementation, training, and knowledge products for the aerospace industry.
Documentation to comply with AS9100 (aerospace), ISO 9001 (quality), ISO 14001 (environmental), and ISO 45001 (health & safety), and NIS 2 (critical infrastructure cybersecurity).
Company-wide cybersecurity awareness program for all employees, to decrease incidents and support a successful cybersecurity program.
Accredited courses for individuals and professionals who want the highest-quality training and certification.
Get instant answers to any questions related to ISO 9001 (QMS) and ISO 14001 (EMS) using Advisera’s proprietary AI-powered knowledge base.
Implementation, training, and knowledge products for the automotive industry.
Documentation to comply with IATF 16949 (automotive), ISO 9001 (quality), ISO 14001 (environmental), and ISO 45001 (health & safety), and NIS 2 (critical infrastructure cybersecurity).
Company-wide cybersecurity awareness program for all employees, to decrease incidents and support a successful cybersecurity program.
Accredited courses for individuals and professionals who want the highest-quality training and certification.
Get instant answers to any questions related to ISO 9001 (QMS) and ISO 14001 (EMS) using Advisera’s proprietary AI-powered knowledge base.
Implementation, training, and knowledge products for laboratories.
Documentation to comply with ISO 17025 (testing and calibration laboratories), ISO 9001 (quality), and NIS 2 (critical infrastructure cybersecurity).
Company-wide cybersecurity awareness program for all employees, to decrease incidents and support a successful cybersecurity program.
Accredited courses for individuals and quality professionals who want the highest-quality training and certification.
Get instant answers to any questions related to ISO 9001 and the QMS using Advisera’s proprietary AI-powered knowledge base.
If you’re looking for a way to effectively organize your workplace, then you may be interested in implementing a Quality Management System or requirements of a standard such as ISO 9001. You may also want to think about using a method called 5S – a widely used concept for getting things in order – to go along with your QMS standards. In this article we’ll show you how to combine and make the best of both ISO 9001 and 5S, also known as Good Housekeeping Practices.
The five S’s stand for a list of five Japanese words that together constitute a workplace organization method. The words are “Seiri” (Sort), “Seiton” (Set in order), “Seiso” (Shine), “Seiketsu” (Standardize), and “Shitsuke” (Sustain). The list describes how to organize a workspace for efficiency and effectiveness by identifying and storing the items used, removing unnecessary items, cleaning the workspace, maintaining the area and items, and sustaining the new order with procedure development, better discipline and continuous improvement.
The implementation of the 5S’s must be done in the following order:
The order needs to be followed because the next step is developed on the results of the previous step. For example, you can only truly set (Set in order) after you have been clear about what needs to be used, where and how frequently (Sort). Here is the example of implementing 5S and ISO 9001:
Sort. We should only have with us what is relevant for productive activity. If we look around a workspace, we can easily identify things that should not be there, that create confusion and can act as an obstacle when least expected. For example, in an office we may be talking about obsolete product sample boxes, that are piling up and taking up precious space. In a factory we may be talking about obsolete tools abandoned in the corner that are accumulating dust and attracting other obsolete tools, trash, broken equipment. Sort means filtering out the workspace and throwing away anything that is not to be used at work.
Set in order. Now we know what is relevant for the workspace, the rule is: One place for everything and everything in its place. Items that are needed every day are permanently stored near the place of use and with some kind of local visual identification for quick retrieval and storage. For example, tools that are only used once a month do not need to be taking up space near the workplace every day; they can be stored elsewhere. Items that are used once a year can be at the warehouse.
Shine. This may include painting and improving lighting to make the workplace clean and tidy. It also may include repairing leaks, oiling noisy moving parts, making areas and flow paths clearly visible, creating ways to reduce debris production or projection.
Standardize. Until now, everything that has been done may be nothing more than a big spring-cleaning exercise. One has to go beyond an event and make it a daily task by defining routines, creating work instructions, giving training, using visual signals as aids, using photos as standards, promoting checklists to avoid forgetting something. This way one, ensures that the previous steps become embedded in the work being performed.
Sustain. Develop methods and tricks to display what needs to be done and easily detect when something is out of order. Promote the continuous improvement of the 5S program.
Applying 5S is a way of implementing ISO 9001:2015 clauses 7.1.3 and 7.1.4, which address Infrastructure and Environment for the Operation of Processes. According to clause 7.1.3, the infrastructure required to produce a product or provide a service should be maintained. Maintenance can be additionally ensured through following good practices while operating and keeping infrastructure and its surroundings clean. For example, the build-up of debris and dirt from production processes, and dust on facilities can generate excessive heat and the breakdown of critical equipment.
The Environment for the Operation of Processes (clause 7.1.4) can be viewed as a set of human and physical factors. Work methods are an example of human factors that can affect conformity of products and services. Physical factors like noise, vibration, heat, cleanliness and humidity, should be controlled because they can influence process efficiency or product or service conformity. While applying 5S, organizations unclutter and rearrange their workspace, define good working procedures both for operation and cleaning, train and create visual help to ensure implementation, discipline to maintain the rules and improvements.
So, here are some benefits from 5S implementation.
1) Increased productivity
Relationship with ISO 9001: better Infrastructure operation (7.1.3), better Environment for the Operation of Processes (7.1.4) and less Nonconforming Outputs (8.7)
2) Improved health and safety
Relationship with ISO 9001: better Environment for the Operation of Processes (7.1.4)
3) Decreased costs
Relationship with ISO 9001: better Infrastructure operation (7.1.3), better Environment for the Operation of Processes (7.1.4) and less Nonconforming Outputs (8.7)
4) Decreased waste
Relationship with ISO 9001: better Environment for the Operation of Processes (7.1.4)
5) Increased visual management
Relationship with ISO 9001: better Control of Production and Service Provision (8.5.1) and less Nonconforming Outputs (8.7)
To summarize the connection between 5S Good Housekeeping practices and ISO 9001, let’s say that implementing 5S is a way of having a methodology to approach how to work with ISO 9001 clauses. It gives you benefits by making it easy to track down and improve workspace inefficiencies. Instead of starting with global planning and only acting long afterwards to see changes in the workspace, 5S allows you to start with results that fuel a feeling of accomplishment very quickly. Implementation of 5S can be done in multiple locations of an organization at the same time, enabling more people to be mobilized and generating a bottom-up force to support the changes required by ISO 9001.
For more help with ISO 9001 implementation steps download this free ISO 9001:2015 Implementation diagram.
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