How to measure training effectiveness according to ISO 9001
Mark Hammar
In a Quality Management System (QMS) based on ISO 9001, competence and training are an integral part of planning and...
In a Quality Management System (QMS) based on ISO 9001, competence and training are an integral part of planning and managing the processes of the QMS. As explained in Using Competence, Training and Awareness to...
ISO 9001:2015 benefits for manufacturing companies
John Nolan
Many organizations of varying types use ISO 9001:2015 as a recognized method of delivering customer satisfaction and controlling quality of product...
Many organizations of varying types use ISO 9001:2015 as a recognized method of delivering customer satisfaction and controlling quality of product and service within their chosen sector. From huge organizations such as Richard Branson’s Virgin enterprise...
The February 2016 Mars Chocolate Bar Recall – A Case Study from an ISO 9001 perspective
Every Quality Management System (QMS), including those based on ISO 9001, need to have a process for dealing with non-conforming products....
Every Quality Management System (QMS), including those based on ISO 9001, need to have a process for dealing with non-conforming products. It is often important to ensure that this includes a process for how you will...
How ISO 9001:2015 can improve your supply chain performance in the retail sector
The ISO 9001:2015 quality management standard is designed to be applied across many sectors in the business world, and if applied...
The ISO 9001:2015 quality management standard is designed to be applied across many sectors in the business world, and if applied correctly, can bring many benefits to the overall performance of a business. One recent sector...
How to use root cause analysis to support corrective actions in your QMS
When creating a Quality Management System (QMS) using the requirements of ISO 9001:2015, you will find that corrective action is...
When creating a Quality Management System (QMS) using the requirements of ISO 9001:2015, you will find that corrective action is one of the key elements to a good QMS. In fact, this was so important...
How the ISO 9001:2015 standard can help improve relationships with your customers
The ultimate aim of the ISO 9001:2015 standard is to enable a business to satisfy its customers effectively. It can be argued...
The ultimate aim of the ISO 9001:2015 standard is to enable a business to satisfy its customers effectively. It can be argued that all components of all clauses contribute toward providing your customer with a consistent and...
