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ISO 9001 Blog

John Nolan

Five tips to ensure your ISO 9001:2015 implementation is successful

An ISO 9001:2015 implementation can be a complex and demanding process, which may take from 6 to 12 months depending on your organizational size and structure and other influencing factors. Most project managers will find many challenges during the implementation phase, which we looked at in the article What are …

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John Nolan

Would construction companies benefit from ISO 9001?

In 2014 the US government calculated that 10% of its total fiscal market was attributed to the construction and building industry. Given the value of this sector to the greater economy, there are several accreditation schemes available to companies working in this field, but these can vary greatly from region …

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John Nolan

The benefits of ISO 9001 implementation in the call center industry

Over the last 10 years, call centers have become a large part of how we communicate with many organizations. Whether household utilities, personal banking, tax issues, or even dealing with federal or local government, the likelihood is that you will be put through a call center to have your problem …

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