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Free webinar – Measurement, Analysis, and Improvement According to ISO 9001:2015

Presenter (in English): Carlos Pereira da Cruz

Carlos Pereira da Cruz
Compliance is important, but it is just the first step. Measurement, required by ISO 9001:2015, can be used as an important tool to promote improvement. This webinar will show you how to plan, present, and analyze measurement data in order to identify improvement opportunities.

Language: English

Format: Recorded webinar

Duration: 76m 4s (1h 16m 4s)

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Register for this webinar to learn about:

  • Differences between strategic and operational levels of measurement
  • Planning measurement
  • Good practices for presenting data – avoid the most common mistakes
  • Useful tools for analyzing data

Target audience:

This training is designed for professionals with little or no experience in ISO 9001, including:

  • Management representatives
  • Consultants
  • Auditors
  • Anyone interested in Quality Management Systems

Presented by: Carlos Pereira da Cruz

Carlos Pereira da CruzCarlos Pereira da Cruz is the author of several books on ISO 9001, ISO 14001, strategy, and the balanced scorecard. He has more than 30 years of experience both as an external auditor and as a consultant and trainer. In his consulting career, he works with clients from both the manufacturing and service provision industries.

He has an MSc in Chemical Engineering, and is the holder of the following certificates: ISO 9001 Lead Auditor and ISO 14001 Lead Auditor.

About 9001Academy

9001Academy is one of the Academies of Advisera.com. Advisera specializes in helping organizations implement top international standards and frameworks such as EU GDPR, ISO 27001, ISO 9001, ISO 13485, ISO 14001, ISO 45001, IATF 16949, ISO/IEC 17025, AS9100, ISO 20000 and ITIL. Over the years, Advisera has become a global leader in the provision of web-based training and documentation developed by the leading experts.

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