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Complete guide to corrective action vs. preventive action

Mark Hammar

What is a preventive action? Preventive action is taken to fix the cause of a process problem before it can happen. In a management system, a preventive action (PA) definition could be: “the activities taken by the organization to eliminate the cause of a potential process nonconformity.” If you are identifying potential problems that could…

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8 criteria to select the best documentation toolkit for an ISO standard

Iciar Gallo

When a company decides to go for any ISO certification, one of the options to consider for the successful implementation of the standard is the use of a documentation toolkit. This is probably not the cheapest option, because you will need to invest the time of your employees, but it’s not the most expensive, either,…

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How to create a nonconformance report – The 5-step guide

Iciar Gallo

It is not surprising that, with so many parties involved in the different processes, along with pieces of equipment, suppliers, and much more, sooner or later there will inevitably be some nonconformances within your management system. In this article, you’ll find guidelines to understand the importance of writing a good nonconformance report and how to…

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What is operational planning and control in the ISO management standards?

Mark Hammar

If you are implementing any management system defined by requirements created by the International Organization for Standardization (ISO), you will see that each of the standards includes requirements for operational planning and control. You will find clause 8.1 for operational planning if you are creating a Quality Management System (QMS) using ISO 9001, an Environmental…

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How to choose an ISO certification body

Carlos Pereira da Cruz

When an organization implements a management system according to one or more of the ISO management system standards, the usual next step is to get that management system certified by a certification body. If an organization needs to certify its management system (according to ISO 27001, ISO 9001, ISO 14001, ISO 45001, AS9100, ISO 20000, IATF 16949, or ISO 13485), then it will…

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Who are the best quality management experts to follow?

Liza Horielikova

In this age of information overload, how do you stay up to date on the latest quality management news and trends? We’ve created a list of the top industry experts and influencers that you might find useful to follow. Note: The list is not rated in any way, and all experts are listed in random…

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ISO certification: How to maintain it during the pandemic

Mark Hammar

With the concerns around the Covid-19 pandemic, many companies are wondering if maintaining their management systems is necessary. This question can be raised for any management system based on any of the ISO standards, be it an ISO 9001:2015 Quality Management System (QMS), an Occupational Health & Safety Management System (OHSMS) per ISO 45001:2018, or…

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Which ISO standards are the most popular – Analysis of ISO 2019 survey

Liza Horielikova

The International Organization for Standardization (ISO) has developed a broad range of management standards to help companies to improve their performance, and the number of certifications to ISO standards continues to rise worldwide. You’re probably wondering which standards are the most popular and why, what are the leading countries and industries, and what the overall…

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How to use ISO standards to address a pandemic

Dejan Kosutic

There is no doubt that each pandemic causes damage to businesses worldwide – not only is there the problem of a decrease (or, in some cases, a sharp increase) in demand for products or services, but there is also the problem of how to organize a company to deliver their products and services in a…

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What are benefits and barriers when performing remote audits?

Iciar Gallo

Thanks to the fast advances in technology, conducting remote audits is becoming more popular among organizations. Businesses already include high-tech strategies that allow audit teams to receive and share data, conduct interviews, and make observations with organizations from all over the world without the need of commuting for several hours to the audit site. Certification…

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