Course benefits:

Understand the basics of ISO 9001:2026

Learn the best practices for ISO 9001:2026 compliance

Add new skills to your resume
This beginner-level course will teach you all that you need to understand the ISO 9001 standard and what it means to implement a Quality Management System (QMS) in a company. The course will help you get familiarized with all the key concepts of the ISO 9001 standard, like interested parties, management commitment, internal audit, continual improvement, etc.
After passing the ISO 9001 Foundations exam, you will receive a certificate which proves your proficiency in this leading quality management standard.

This ISO 9001 Foundations course is divided into two parts:

A video library: includes lessons and practical information about the basics of the standard

ISO 9001 Foundations certification exam: upon successful completion of the exam, you will get a certificate and a badge for your LinkedIn profile to highlight your qualifications

Who should attend:

Team members involved in ISO 9001 implementation

Persons wanting to learn the basics of the ISO 9001 standard

Persons seeking to learn new expertise and start a career in Quality Management Systems

Prerequisites:

There are no prerequisites to attend this ISO 9001 Foundations course.
Introduction

Introduction to the course

Module 1 – Introduction to ISO 9001

Introduction to Module 1

What is ISO 9001?

The structure of ISO 9001

How ISO 9001 works

Quality management principles in ISO 9001

Introduction to the Quality Management System

Implementing ISO 9001 requirements

Implementing ISO 9001 as a project

Documenting ISO 9001 requirements

ISO 9001 Benefits

Your next steps

Certification FAQs

Recap quiz

Module 2 – Establishing the QMS: Context, direction and leadership

Introduction to Module 2

Understanding your organization and its context [clause 4.1]

Understanding the needs and expectations of interested parties [clause 4.2]

Determining the scope of the QMS [clause 4.3]

Establishing the QMS and its processes: the process approach [clause 4.4]

Leadership and commitment [clause 5.1]

Quality Policy [clause 5.2]

Organizational roles, responsibilities and authorities [clause 5.3]

Your next steps

Recap quiz

Module 3 – Planning and enabling the QMS

Introduction to Module 3

Addressing risks and opportunities [clause 6.1]

Quality objectives [clause 6.2]

Planning of changes [clause 6.3]

Resources, people and organizational knowledge [clauses 7.1.1, 7.1.2 and 7.1.6]

Infrastructure and process environment [clauses 7.1.3 and 7.1.4]

Monitoring and measuring resources [clauses 7.1.5]

Competence [clause 7.2]

Awareness [clause 7.3]

Communication [clause 7.4]

Documented information [clause 7.5]

Your Next Steps

Recap Quiz

Module 4 – Operating the QMS

Introduction to Module 4

Operational planning and control [clause 8.1]

Requirements for products and services [clause 8.2]

Design and development of planning and inputs [clause 8.3]

Design and development controls, outputs and changes [clause 8.3]

Control of externally provided processes, products and services [clause 8.4]

Control of production and service provision [clause 8.5]

Post production activities [clauses 8.5 and 8.6]

Control of nonconforming outputs [clause 8.7]

Operating the QMS [clause 8]

Your next steps

Recap quiz

Module 5 – Evaluating and Improving the QMS

Introduction to Module 5

Monitoring, measurement, analysis and evaluation [clause 9.1]

Internal audit [clause 9.2]

Management review [clause 9.3]

Continual Improvement [clause 10.1]

Nonconformities and corrective actions [clause 10.2]

Your next steps

Recap quiz

Instructions for taking the exam

Instructions for taking the exam and obtaining the certificate
Advisera is an Exemplar Global Certified Training Provider

Advisera is certified by Exemplar Global under the Training Provider and Examiner Certification Scheme (TPECS).

This means that its training and assessment processes have been independently evaluated and meet internationally recognized competency standards.

What is Exemplar Global certification?

Exemplar Global certification is a globally recognized standard for training providers who deliver professional training and assess real-world competence.

To achieve this certification, providers must go through a detailed evaluation of how their training is delivered and how knowledge and skills are assessed.

The goal is to ensure that training is not just informative but also structured, reliable, and aligned with clearly defined competency requirements.

About Exemplar Global

Exemplar Global is an international certification body focused on professional development and competency-based training.

Through its TPECS framework, it defines what professionals need to know and be able to do in specific roles, and it verifies that training providers can assess those competencies in a consistent and reliable way.

This gives learners and organizations confidence that the training follows internationally recognized standards.
About the ISO 9001 Foundations course

How do I purchase exams for several people?

We have prepared a discount if you purchase certificates for more than one student at once. Do not hesitate to contact us at sales@advisera.com to find out the prices.

What does Exemplar Global certification mean?

Exemplar Global certification means that Advisera is an Exemplar Global Certified Training Provider under the Training Provider and Examiner Certification Scheme (TPECS).

This certification confirms that Advisera’s training and assessment processes have been independently evaluated and meet internationally recognized competency standards defined by Exemplar Global.

What is the deadline for attending the video lectures?

There is no time limit, so you can take as long as you need to watch the video lectures. We do, however, recommend that you watch them all within one to two weeks so that you get the most benefit from them.

What is needed to access the ISO 9001 Foundations online training?

All you need to access the course is your PC, Mac, or mobile device; any major browser (Chrome, Firefox, Edge, Safari, etc.); and a broadband Internet connection. And, of course, enough available time to devote to the course.

What do I need to know before attending the course?

You don’t need any prior knowledge or experience in quality management – this course was designed so that a beginner to these topics will understand it.

How do I get certified?

It's simple:

Watch complete videos of all lessons, and answer all practice exams.

Pass the online exam.

About the ISO 9001 Foundations exam

When will I receive the certificate for the course?

After watching all of the video lessons, you may take the certification exam. If you earn a passing score, you will be issued the certificate. Please note that during the exam, an online proctoring service will verify your identity and ensure that you take the exam without assistance. Click here to learn more about our online proctoring service.

What does it take to pass the exam and earn the certificate?

The course materials (video lectures, quizzes, reading materials, practice exams, and other resources) are all you need to successfully pass the certification exam and receive your ISO 9001 Foundations certificate.

How many questions are on the exam?

There are a total of 28 questions on the exam; some of them are True/False questions, while the others are multiple-choice questions, and all correctly answered questions are worth 1 mark.

How much time is allowed for the exam?

The time allowed to answer all the questions on the ISO 9001 Foundations exam is 45 minutes. However, please reserve an additional 15 minutes of your time for a system checkup before you start the exam session.

In which language is the exam?

The exam is in English.

Where will I take the examination?

The ISO 9001 Foundations certification exam can be taken online, from anywhere. To make this possible, we employ an online proctoring service. Click here to learn more.

Unlimited access, no charges
Full access to videos, quizzes, and exercises

Course Instructor

Carlos Pereira da Cruz

Expert in ISO 9001 & ISO 14001

Carlos Pereira da Cruz has more than 30 years of experience working as a consultant, trainer, and auditor with ISO 9001 and ISO 14001. He is a university teacher and author of several books on strategic management, ISO 9001, and ISO 14001.

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Carlos Pereira da Cruz

ISO 9001 Foundations Course

Introduction

Module 1 – Introduction to ISO 9001

Module 2 – Establishing the QMS: Context, direction and leadership

Module 3 – Planning and enabling the QMS

Module 4 – Operating the QMS

Module 5 – Evaluating and Improving the QMS

Instructions for taking the exam

Advisera is an Exemplar Global Certified Training Provider

What is Exemplar Global certification?

About Exemplar Global

How do I purchase exams for several people?

What does Exemplar Global certification mean?

What is the deadline for attending the video lectures?

What is needed to access the ISO 9001 Foundations online training?

What do I need to know before attending the course?

How do I get certified?

When will I receive the certificate for the course?

What does it take to pass the exam and earn the certificate?

How many questions are on the exam?

How much time is allowed for the exam?

In which language is the exam?

Where will I take the examination?

Online course

Exam and certificate

Exam and certificate

Course Instructor

Carlos Pereira da Cruz

Why Advisera ISO 9001 Foundations Course?

Free unlimited access to the entire course

Training delivered by an Exemplar Global Certified Provider

Expert support from Advisera's top experts

23,000 students have attended this course already

Related Trainings

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ISO 9001 Lead Implementer

ISO 14001 Foundations

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