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    ISO-14001-blog

    Tag: “relationships”

    ISO 14001 case study: How to handle complaints
    One of the key elements of any EMS (Environmental Management System) is how complaints from customers or stakeholders are dealt...
    One of the key elements of any EMS (Environmental Management System) is how complaints from customers or stakeholders are dealt with. The ISO 14001:2015 standard provides guidance on how to approach a compliant, but there...