ISO-20000-ITIL-blog

All posts by: Carlos Pereira da Cruz

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ITIL Service Desk types
Advisera Neven Zitek Neven Zitek
May 6, 2014
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Early Life Support – Live environment introduction made easy
Advisera Branimir Valentic Branimir Valentic
January 21, 2015
I think we would agree that if your organization wants to support a...
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Overview of ISO 20000:2018 structure and requirements
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The ISO 20000:2018 standard provides organizations with a set of requirements for establishing,...
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