ISO-20000-ITIL-blog

Tag: “awareness”

How to perform ISO 20000 training and awareness
Although training belongs among the logical activities in every contemporary organization, ISO standards don’t leave that topic to the organization’s...
Although training belongs among the logical activities in every contemporary organization, ISO standards don’t leave that topic to the organization’s (free) judgement. ISO 20000 is not an exception – there is a direct requirement related...