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ISO-20000-ITIL-blog

Tag: “competence”

How to perform ISO 20000 training and awareness
Although training belongs among the logical activities in every contemporary organization, ISO standards don’t leave that topic to the organization’s...
Although training belongs among the logical activities in every contemporary organization, ISO standards don’t leave that topic to the organization’s (free) judgement. ISO 20000 is not an exception – there is a direct requirement related...
What resources are needed to maintain your ISO 20000-based SMS?
Most implementations (whether they be something in your private life or in your professional one) begin with an idea. Actually,...
Most implementations (whether they be something in your private life or in your professional one) begin with an idea. Actually, a good idea can be an important distinguishing factor for a successful implementation. But, experience...