ISO-20000-ITIL-blog

Tag: “competences”

How personal certificates can help your company’s IT Service Management
Like with many segments in business, IT Service Management (ITSM) is not an excuse – knowledge of your people makes...
Like with many segments in business, IT Service Management (ITSM) is not an excuse – knowledge of your people makes a (significant) difference. I have seen, many times, companies that struggle with personal certificates for...