Get 2 Documentation Toolkits for the price of 1
Limited-time offer – ends March 28, 2024
ISO 20000 Customer Portfolio – A perfect overview of all IT services provided
For some of you it may sound strange, but in my experience, many people in IT Service Management (ITSM), while...
For some of you it may sound strange, but in my experience, many people in IT Service Management (ITSM), while implementing ISO 20000, have issues with the Business Relationship Management (BRM) process. BRM is certainly...