ISO-20000-ITIL-blog

Tag: “iso 20000 revision”

12 steps in the transition from ISO 20000 2011 to 2018 revision
Now that ISO 20000:2018 has been released, the next logical step is how to make the transition from the previous...
Now that ISO 20000:2018 has been released, the next logical step is how to make the transition from the previous version. The new version of ISO 20000:2018 adopts the HLS (High Level Structure). This structure...