ISO-20000-ITIL-blog

Tag: “IT Service Continuity Plan”

Elements of testing and reporting of the ITIL/ISO 20000 IT Service Continuity Plan
As with many other situations in life, so it is in IT Service Management (ITSM) – no one asks too...
As with many other situations in life, so it is in IT Service Management (ITSM) – no one asks too many “What if?” questions until something actually happens. But, once it does – the company...
IT Service Continuity Plan – Why do you need it?
Most of the mid-size and large companies I work with have financial planning. That includes their monetary expenditures in the...
Most of the mid-size and large companies I work with have financial planning. That includes their monetary expenditures in the planning period (usually for the next 1-3 years), human resources, assets, projects, income … But,...