New ITIL Practitioner Guidance book – what does this mean for your certification and implementation?
Branimir Valentic
ITIL implementation is usually pretty challenging. Hundreds of pages explain processes you want to implement (and need to explore), their...
ITIL implementation is usually pretty challenging. Hundreds of pages explain processes you want to implement (and need to explore), their application in the live environment and struggles with people, processes, and services once you implement...
