ISO-20000-ITIL-blog

Tag: “Release and Deployment”

ITIL Transition – All about testing in Release and Deployment Management
In some of our previous articles, we’ve already been discussing Release and Deployment Management, but in this week’s blog post...
In some of our previous articles, we’ve already been discussing Release and Deployment Management, but in this week’s blog post I’d like to expand the topic a bit and share some information specifically regarding testing...
ITIL and ISO 20000 – What does Project Management have to do with it?
Both ITIL and ISO 20000 are related to IT services. But, how much does project management fit in with (both of) them?...
Both ITIL and ISO 20000 are related to IT services. But, how much does project management fit in with (both of) them? I would say – a lot. Actually, I’m sure I’m not telling you anything new...
Early Life Support – Live environment introduction made easy
I think we would agree that if your organization wants to support a newly developed service, there is a lot...
I think we would agree that if your organization wants to support a newly developed service, there is a lot of know-how, in respect to that service, needed. The point is, when the service goes...