ISO-20000-ITIL-blog

Tag: “service level agreement”

ITIL Availability Plan – A document you need, but probably don’t have
Just by casually reading our blog, you can pretty much get all the basic info regarding core ITIL modules from Service...
Just by casually reading our blog, you can pretty much get all the basic info regarding core ITIL modules from Service Operation, Service Transition, Service Design, or Service Strategy. IT organizations are generally most interested in...