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ISO-20000-ITIL-blog

Tag: “service portfolio management”

Change Proposal – Describing a change at a high level
Request for Change (RfC) counts as one of the most popular expressions in ITIL or ISO 20000. For both of them,...
Request for Change (RfC) counts as one of the most popular expressions in ITIL or ISO 20000. For both of them, an RfC is “a formal proposal for a change to be made.” Usually, it’s a document (or...