ISO-20000-ITIL-blog

Tag: “skills”

How to become an ITIL consultant
Being a consultant sounds quite fancy, doesn’t it? I have to admit, it does, but on the other side –...
Being a consultant sounds quite fancy, doesn’t it? I have to admit, it does, but on the other side – I have to tell you that real life looks much different. ITIL covers a wide area...
Who is your ideal project manager for ITIL/ISO 20000 implementation?
From time to time I have the opportunity to visit conferences that are IT Service Management (ITSM) related. Whether the...
From time to time I have the opportunity to visit conferences that are IT Service Management (ITSM) related. Whether the topic is ITIL or ISO 20000 – implementation is the topic that creates the most interest. Implementations...