Elements of testing and reporting of the ITIL/ISO 20000 IT Service Continuity Plan
Branimir Valentic
As with many other situations in life, so it is in IT Service Management (ITSM) – no one asks too...
As with many other situations in life, so it is in IT Service Management (ITSM) – no one asks too many “What if?” questions until something actually happens. But, once it does – the company...
