Answers to 5 FAQs about the ITIL Service Asset and Configuration Management process
Branimir Valentic
Talking about implementation of anything related to ITIL (be it a process, function, tool, report … etc.) always raises many questions....
Talking about implementation of anything related to ITIL (be it a process, function, tool, report … etc.) always raises many questions. Although that’s good for consultants (there are always potential customers), people inside the IT Service...
5 things to beware of when selecting an ITSM tool
ITIL or ISO 20000 implementation, as such, brings many changes inside the company – organizational and cultural, as well as process based....
ITIL or ISO 20000 implementation, as such, brings many changes inside the company – organizational and cultural, as well as process based. You can also consider it as a kind of test – for the maturity of...
