ISO-20000-ITIL-blog

Tag: “vital business function”

Vital Business Function according to ITIL principles
Whenever I’ve become engaged in conversation regarding Vital Business Function (VBF), at first it looks like everyone knows what it...
Whenever I’ve become engaged in conversation regarding Vital Business Function (VBF), at first it looks like everyone knows what it is. As conversation progresses, several variations, or very different definitions appear, after which a “Google...