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ISO 20000 document template:

Continual Service Improvement Process (ISO 20000)

The aim of this document is to define the purpose, scope, principles and activities of the Continual Service Improvement (CSI) process and it is applied to the entire IT organization.

The document is optimized for small and medium-sized organizations – we believe that overly complex and lengthy documents are just overkill for you.

There are 2 appendices related to this document. The appendices are not included in the price of this document and can be purchased separately: Continual Service Improvement Register and Corrective or Preventive Action Form.

DOCUMENT FEATURES

OVERVIEW

  • Price
    US$ 54.90
  • Compliant with
    ISO/IEC 20000-1:2018 clause 10.2
  • Format
    MS Word 2013, MS Word 2016, MS Word 2019
  • Number of pages
    9
  • Document language
    English. For other languages click here: Deutsch, Español

USABILITY

  • Can I edit the document?
    Yes. The document is fully editable – just enter information specific to your company.
  • Can I use this to become certified?
    Yes. The documentation template may be used for ISO 20000 certification audit purposes.
  • Well-defined instructions
    Document templates contain an average of twenty comments each, and offer clear guidance for filling them out.
  • Designed with your company in mind
    The template was created for small and medium-sized businesses.
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PREVIEW Continual Service Improvement Process TEMPLATE

  • The document is fully editable so that you can adapt it to your company design.
  • Documents include placeholder marks for all information you need to complete.
  • Each document includes comments and information, which guides you through completion.

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